https://community.ruckuswireless.com/t5/Unleashed/My-Unleashed-quot-Internet-quot-is-showing-as-quot-Disconnected/m-p/26020#M2507 Thanks for the update Eduardo! Tue, 06 Feb 2018 22:33:34 GMT michael_brado 2018-02-06T22:33:34Z https://community.ruckuswireless.com/t5/Unleashed/My-Unleashed-quot-Internet-quot-is-showing-as-quot-Disconnected/m-p/26017#M2504 my Unleashed GUI is showing the Internet as Disconnected even though I can ping internet addresses through the Network Connectivity screen under Admin and Services.<BR /><BR />As a consequence there are services that do not work for me. For example "Facebook social media".<BR /><BR />Why?<BR /><BR /><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5f91c3e5135b77e2478d0563_b9f1104a9f9b26e1a06088edba8bc167_RackMultipart20180130911841rkj-d2ce8c32-df4d-4db7-802e-5977281efe42-126074250.jpg1517353097"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/715i27E77B0E5ED42A8A/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5f91c3e5135b77e2478d0563_b9f1104a9f9b26e1a06088edba8bc167_RackMultipart20180130911841rkj-d2ce8c32-df4d-4db7-802e-5977281efe42-126074250.jpg1517353097" alt="Image_ images_messages_5f91c3e5135b77e2478d0563_b9f1104a9f9b26e1a06088edba8bc167_RackMultipart20180130911841rkj-d2ce8c32-df4d-4db7-802e-5977281efe42-126074250.jpg1517353097" /></span> Tue, 30 Jan 2018 23:02:31 GMT https://community.ruckuswireless.com/t5/Unleashed/My-Unleashed-quot-Internet-quot-is-showing-as-quot-Disconnected/m-p/26017#M2504 eduardo_estrada 2018-01-30T23:02:31Z https://community.ruckuswireless.com/t5/Unleashed/My-Unleashed-quot-Internet-quot-is-showing-as-quot-Disconnected/m-p/26018#M2505 i have the same problem and don't know why either... Sat, 03 Feb 2018 22:48:27 GMT https://community.ruckuswireless.com/t5/Unleashed/My-Unleashed-quot-Internet-quot-is-showing-as-quot-Disconnected/m-p/26018#M2505 johann_dinges 2018-02-03T22:48:27Z https://community.ruckuswireless.com/t5/Unleashed/My-Unleashed-quot-Internet-quot-is-showing-as-quot-Disconnected/m-p/26019#M2506 HELLO,<BR /><BR />I have already solved.<BR />1- leave only one AP on, update it to the latest version. and look what it says "connected". Now turn it off.<BR />2- the rest of the APs are there, turn them on and reset them to factory settings. When finished, turn them off.<BR />3- turn on the Master again and then turn on the rest. Sun, 04 Feb 2018 16:15:53 GMT https://community.ruckuswireless.com/t5/Unleashed/My-Unleashed-quot-Internet-quot-is-showing-as-quot-Disconnected/m-p/26019#M2506 eduardo_estrada 2018-02-04T16:15:53Z https://community.ruckuswireless.com/t5/Unleashed/My-Unleashed-quot-Internet-quot-is-showing-as-quot-Disconnected/m-p/26020#M2507 Thanks for the update Eduardo! Tue, 06 Feb 2018 22:33:34 GMT https://community.ruckuswireless.com/t5/Unleashed/My-Unleashed-quot-Internet-quot-is-showing-as-quot-Disconnected/m-p/26020#M2507 michael_brado 2018-02-06T22:33:34Z