topic Re: unleashed problem in Unleashed

unleashed problem

adil_fakhir — Mon, 22 Mar 2021 14:30:56 GMT

if are any way too factory the access point unleashed?

Re: unleashed problem

sunny_gupta — Mon, 22 Mar 2021 14:32:56 GMT

Yes, if you hold the reset button down for 10-20 seconds it will factory default the AP. This button is a small black button on the back of AP.

What model do you have?

Re: unleashed problem

adil_fakhir — Mon, 22 Mar 2021 14:46:51 GMT

yes i know about the reset button but i want to reset my unleashed access point to standalone and i I tried the factory system ,but nothing change!

i have access point r310 and h320

Re: unleashed problem

sunny_gupta — Mon, 22 Mar 2021 14:57:23 GMT

Ok sorry - not sure why you would want to do this unless you plan to connect it to a controller or cloud though.

Through your support account you can download the standalone firmware for your AP. In the admin section to Unleashed where you can 'upgrade' the device use the standalone code you downloaded. When it reboots it will be back in to standalone.

e.g. https://support.ruckuswireless.com/software_downloads/2791-ruckus-solo-access-point-110-0-0-0-2014-ga-refresh2-software-release-r310

https://support.ruckuswireless.com/software_downloads/1721-zoneflex-solo-access-point-110-0-0-0-663-ga-software-release-h320

Note that you have to get past the Unleashed wizard first so just set up anything, in order to be then able to log back in to the UI and complete the process mentioned.

You can also upgrade the firmware via CLI - but I'd recommend to use GUI unless you have some challenges as it is simpler.

Re: unleashed problem

adil_fakhir — Mon, 22 Mar 2021 15:03:58 GMT

thank you

Re: unleashed problem

adil_fakhir — Mon, 22 Mar 2021 15:19:01 GMT

what means this message?

Building the Unleashed Network. It may take a few minutes.

Re: unleashed problem

hayward_kong — Mon, 22 Mar 2021 16:58:51 GMT

did you try reset your browser cache and access default IP 192.168.0.1

Re: unleashed problem

adil_fakhir — Tue, 23 Mar 2021 08:10:12 GMT

Thank you