topic Re: cannot register my serials for support? in Unleashed https://community.ruckuswireless.com/t5/Unleashed/cannot-register-my-serials-for-support/m-p/22259#M1953 Well Alexander, The best way is to contact the chat on support.ruckuswireless.com and tell them this. They can check the serial number and see why you cannot register it.<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" />regards<BR alt="" name="" rel="" target="" title="" type="" value="" />Martin<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" /> Thu, 07 Feb 2019 15:30:02 GMT martin_martin 2019-02-07T15:30:02Z cannot register my serials for support? https://community.ruckuswireless.com/t5/Unleashed/cannot-register-my-serials-for-support/m-p/22258#M1952 Recently we implemented Ruckus Unleashed Accesspoints (15xR510 and 5xT310c) in our building. Unfortunately, I cannot register the serial numbers. The UI tells me the serial numbers are not valid. How can this be fixed? I would like to register my accesspoints for future support issues?<BR /><BR />But how?<BR /><BR />Greetings from Holland,<BR /><BR />Alexander Thu, 07 Feb 2019 15:23:02 GMT https://community.ruckuswireless.com/t5/Unleashed/cannot-register-my-serials-for-support/m-p/22258#M1952 alexander_van_d 2019-02-07T15:23:02Z Re: cannot register my serials for support? https://community.ruckuswireless.com/t5/Unleashed/cannot-register-my-serials-for-support/m-p/22259#M1953 Well Alexander, The best way is to contact the chat on support.ruckuswireless.com and tell them this. They can check the serial number and see why you cannot register it.<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" />regards<BR alt="" name="" rel="" target="" title="" type="" value="" />Martin<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" /> Thu, 07 Feb 2019 15:30:02 GMT https://community.ruckuswireless.com/t5/Unleashed/cannot-register-my-serials-for-support/m-p/22259#M1953 martin_martin 2019-02-07T15:30:02Z