topic Re: Schedule an export of logs in Unleashed

Schedule an export of logs

simon_lee_86rok — Mon, 04 Feb 2019 06:22:30 GMT

We have a requirement to keep a copy of our WiFi logs for up to 12 months. Is there a way for Ruckus do a regular export of its logs, preferably by email?

Re: Schedule an export of logs

DarrelRhodes — Mon, 04 Feb 2019 11:45:54 GMT

Hi Simon,
Have you looked at Ruckus Smartcell Insight (SCI)? https://www.ruckuswireless.com/products/smart-wireless-services/analytics

SCI has powerful reporting and network data analytics help you to make the right business and operational decisions. The software stores up to three years of data for up to 100,000 access points and millions of clients to support large-scale deployments.

Thanks,
Darrel.

Re: Schedule an export of logs

simon_lee_86rok — Mon, 04 Feb 2019 12:11:21 GMT

Hi Darrel, that looks great. However it may be a bit overkill for our environment. We are a smallish site with 3 APs and 70 users. We're also fully SaaS based as well (no servers, either on prem or hosted), so we don't have the means to deploy SCI.

Are there any other options?

Re: Schedule an export of logs

DarrelRhodes — Mon, 04 Feb 2019 12:14:04 GMT

Hi Simon,

Thanks for the extra info.

What APs and Controller are you using?

Thanks,
Darrel.

Re: Schedule an export of logs

simon_lee_86rok — Mon, 04 Feb 2019 12:33:43 GMT

Hi Darrel,

Unsure of the model (I'm not in the office at the moment) so I'll post that info later, but it's 3 APs with one acting as master.

Re: Schedule an export of logs

DarrelRhodes — Mon, 04 Feb 2019 14:07:52 GMT

Hi Simon,

Sounds like you have our Unleashed platform deployed. Here's further details on exporting alerts:

Configuring Alarm Event Notification Settings

The Unleashed web interface allows you to customize the content and delivery for a wide range of alarm events. When a matching event occurs, admins can be notified either via email or mobile app.

To configure alarm event notifications and email/mobile app delivery:

Go to Admin & Services > Administer > Network Management > Alarm Notification.
In Alarm Event, select/deselect the event categories for which notifications will be delivered. Click Apply to save your changes.

In Email Address, enable the check box and enter the destination address for alarm notifications. An email server must first have been configured from the System > System Info screen.

I hope that helps. If you need further details then please check out page 270 in the Unleashed 200.6 User Guide, which is avilable on the Ruckus Support site.

I hope that helps,
Darrel.

Re: Schedule an export of logs

simon_lee_86rok — Mon, 04 Feb 2019 22:12:03 GMT

Hi Darrel, not quite what I was after, but that would come in handy too.

PCI compliance is actually what I'm trying to achieve, and I've actually found a PCI whitepaper which has been enlightening. It looks like I'll need a Zonedirector appliance to achieve it.