topic Re: Unleashed firmware download link in Unleashed

Unleashed firmware download link

roguedevice — Mon, 01 May 2017 01:26:03 GMT

I don't have a support subscription, so I'm unable to download the Unleashed firmware in order to convert an R500 Zoneflex. Can I get an exemption, please? There was a link in the forums, I think, a couple years ago when I did it the first time.

Thank you

Re: Unleashed firmware download link

martin_martin — Mon, 01 May 2017 09:48:35 GMT

Hi RogueDevice ?

The support subscription is done for a reason, please contact your local distributor or Ruckus Sales to check if if an exemption is possible.

Kind regards
Martin

Re: Unleashed firmware download link

roguedevice — Thu, 04 May 2017 00:16:43 GMT

So, the person I was put into contact with was unwilling to send me the firmware. I don't understand why this is any different than my current access points being able to download firmware without a support contract. I have no need for a support contract as this is for my home. Very frustrating since I was able to do this a little over a year ago with no issues. Do I have any options?

Re: Unleashed firmware download link

roguedevice — Thu, 04 May 2017 02:11:01 GMT

Never mind. I ended up buying a support contract. Thanks for your help, nobody!