topic Re: Can the r710 Unleashed be administered by ZoneDirector 1200? in Unleashed

Can the r710 Unleashed be administered by ZoneDirector 1200?

ron_fast — Mon, 23 Oct 2017 20:38:51 GMT

I was unaware that the r710 unleashed was a stand alone AP until after i tried to join it to a ZoneDirector 1200. Before sending it back i just wanted to confirm that i won't be able to join it to the ZD1200

Re: Can the r710 Unleashed be administered by ZoneDirector 1200?

michael_brado — Mon, 23 Oct 2017 21:11:30 GMT

Hi Ron,

   The part number for Unleashed AP models begins with 9U1-xxxx and for standard Solo AP code with 901-xxxx.
The Solo AP code will connect to a ZoneDirector, SmartZone or Cloud controller, or run in Standalone state. The
Unleashed AP firmware is designed not to look for or connect to a ZD or SZ, but would join the Cloud.

    You can swap firmware on your Unleashed R710 and use it on your ZD, but if you needed an RMA, you would
get another Unleashed version, that you would have to convert code on again. We recommend that you return
the 9U1 ordering part number AP for a 901 ordering part number AP.

    If you want to, you can download Solo AP code to your laptop, directly connect to the AP (no network with DHCP
or ZD), so you can talk to 192.168.0.1 after a factory default and connecting to the default SSID. The first screen will
have Show AP Info with Upgrade option (if I remember off the top of my head), to switch code to Solo 104.0.0.0.1347
from this .zip.

https://support.ruckuswireless.com/software/1017-zoneflex-solo-access-point-104-0-0-0-1347-ga-softwa...

   And there's a KBA with the screens here:
https://support.ruckuswireless.com/answers/000005193

Re: Can the r710 Unleashed be administered by ZoneDirector 1200?

ron_fast — Mon, 23 Oct 2017 21:14:20 GMT

Thank you. I'm going to return it Amazon and get the normal r710.

Re: Can the r710 Unleashed be administered by ZoneDirector 1200?

monnat_systems — Tue, 24 Oct 2017 05:02:28 GMT

well you can still make your current R710 work with controller just by upgrading it to suitable and relevent firmware version...
that will save the time n effort of doing the same thing again after you get the normal r710...

Re: Can the r710 Unleashed be administered by ZoneDirector 1200?

ron_fast — Tue, 24 Oct 2017 16:55:45 GMT

Okay, since I really don't have the time to replace it i'll upgrade the firmware. Thanks for your help

Re: Can the r710 Unleashed be administered by ZoneDirector 1200?

steven_fajardo — Wed, 01 Nov 2017 14:40:04 GMT

this work for you? I'm trying to do the same but i don't know if i'm doing something wrong because the zone director still showing model is not supported

Regards,

Re: Can the r710 Unleashed be administered by ZoneDirector 1200?

lynn_skelton — Thu, 10 May 2018 20:12:25 GMT

https://support.ruckuswireless.com/answers/000005193
Shows you how to complete the process for converting unleashed unit to standalone or to be managed by a controller (2nd 1/2 of Step 8).

Re: Can the r710 Unleashed be administered by ZoneDirector 1200?

erin_mcclellen — Thu, 24 May 2018 04:17:12 GMT

That article is outdated - you no longer get presented with the option to join the cloud nor do you get the "AP Info" option. The only method I see currently is to complete the wizard and then once the unleashed network (of one AP) is running, choose the "local upgrade" option and load up the standalone firmware. I'd love to hear different, but this is what I'm getting on all recent unleashed units when trying to crossgrade:

Re: Can the r710 Unleashed be administered by ZoneDirector 1200?

ryan_dooley_3nd — Thu, 21 Oct 2021 19:40:23 GMT

@erin_mcclellen for anyone who comes across this like I did, I also had to go through the Unleashed Master setup. When updating the firmware, the screen notified that it would do a set-factory after the firmware install. As long has you have the DNS, or DHCP option 43, it should find your controller after the reboot.