topic ZoneFlex R310, showing orange led after configuration in Unleashed

ZoneFlex R310, showing orange led after configuration

tommy_yap — Mon, 23 Nov 2020 07:31:59 GMT

I have 2 ZoneFlex R310 and 1 ZoneFlex R320 in the company. I have configured R310 to be master of mesh now trying to add in 2 R310.

After I configured 1 of the R310, the led for 2.4G and 5G is solid orange while the PWR and CTL is solid green, when i connect it via wifi with the SSID and password I set it is unable to connect to internet. I have set a static ip during the configuration and it show "Congratulations ! Unleashed Master is now configured !"

Please advise how to solve the orange led and internet connections thanks.

Re: ZoneFlex R310, showing orange led after configuration

tony_heung — Mon, 23 Nov 2020 14:25:12 GMT

First of all, R310 does not support mesh capability.

Secondly, you can find the LED light meaning from the link here.

Solid orange means radios are up but no client connected to it. Try to use default settings including DHCP first, if all working then change to static ip.

Re: ZoneFlex R310, showing orange led after configuration

tommy_yap — Tue, 24 Nov 2020 01:37:02 GMT

Thanks for the note. I have reconfigured R310, uncheck the Mesh box and using DHCP. Everything was done in isolation meaning the AP was connected to my laptop via LAN not into company network. However after its done, I connect it back into company network and the device show slow blink CTL (Network problem. Cannot contact Unleashed Master.) i check my phone wifi i can see the configure.Me.XX

Is it due to the current R320 being installed and unable to connect?

Re: ZoneFlex R310, showing orange led after configuration

tony_heung — Tue, 24 Nov 2020 09:35:05 GMT

The last supported Unleashed firmware version for R310 is 200.7. If R320 is running 200.8 or above, then R310 will not be able to join as a member. The only option to make use of the R310 as part of the overall Unleashed network would be to downgrade all R320 to 200.7 as well.

Re: ZoneFlex R310, showing orange led after configuration

tommy_yap — Tue, 24 Nov 2020 09:42:29 GMT

Thank you very much. So i should standandised all 3 to firmware Ruckus Unleashed AP 200.7.10.202.121 (MR Refresh5) Software for R310

Re: ZoneFlex R310, showing orange led after configuration

tony_heung — Tue, 24 Nov 2020 11:00:29 GMT

You are welcome. And the R320 is as below. Your link above is R310 only.

https://support.ruckuswireless.com/software/2659

Re: ZoneFlex R310, showing orange led after configuration

tommy_yap — Tue, 24 Nov 2020 15:54:35 GMT

So after i downgrade R320 to v200.7 i need to re-configure it then reconfigure both R310 right? Since they can't be a mesh.

Re: ZoneFlex R310, showing orange led after configuration

tony_heung — Tue, 24 Nov 2020 18:16:32 GMT

You only need to configure one, as the first one to come up will become the Unleashed Master, subsequent APs will be joining the Unleashed network as Member APs managed by the Master AP.

Re: ZoneFlex R310, showing orange led after configuration

tony_heung — Tue, 24 Nov 2020 21:59:21 GMT

No, you just need to connect to https://unleashed.ruckuswireless.com which would point to the first AP online working as the master AP, then other APs would be connected to the master AP controller function.

Mesh is just how the AP is connected wirelessly backhauling to the local network. You need Ethernet wired connection to each R310/R320.

Re: ZoneFlex R310, showing orange led after configuration

tommy_yap — Wed, 25 Nov 2020 03:19:24 GMT

Okay i manage to get all 3 up and running with only 1 common SSID to as to act as a "Mesh".