https://community.ruckuswireless.com/t5/Unleashed/Authentication-is-keeping-me-out-of-wi-fi/m-p/17600#M1286 <P style="margin: 0;">Hi Ronald,</P> <P style="margin: 0;"></P> <P style="margin: 0;">Is it asking the user name for WiFi access or Unleashed management portal access?</P> <P style="margin: 0;"></P> <P style="margin: 0;">During the setup it creates a WPA-2 SSID or open SSID. In both the cases it should not ask for a username. However, if you are accessing Unleashed management console, it will ask you a username and the password.</P> <P style="margin: 0;"></P> <P style="margin: 0;">A screenshot will help here to understand the exact issue.</P> Sat, 21 Nov 2020 19:56:32 GMT syamantakomer 2020-11-21T19:56:32Z https://community.ruckuswireless.com/t5/Unleashed/Authentication-is-keeping-me-out-of-wi-fi/m-p/17599#M1285 <P style="margin: 0;">I activated authentication on my ruckus ap's and now I cannot get on wi-fi. When I did the setup wizard it only asked me for a password, but now it's asking for a user name also. Does anyone know what I need to do next?</P> Sat, 21 Nov 2020 17:58:32 GMT https://community.ruckuswireless.com/t5/Unleashed/Authentication-is-keeping-me-out-of-wi-fi/m-p/17599#M1285 ronald_worley 2020-11-21T17:58:32Z https://community.ruckuswireless.com/t5/Unleashed/Authentication-is-keeping-me-out-of-wi-fi/m-p/17600#M1286 <P style="margin: 0;">Hi Ronald,</P> <P style="margin: 0;"></P> <P style="margin: 0;">Is it asking the user name for WiFi access or Unleashed management portal access?</P> <P style="margin: 0;"></P> <P style="margin: 0;">During the setup it creates a WPA-2 SSID or open SSID. In both the cases it should not ask for a username. However, if you are accessing Unleashed management console, it will ask you a username and the password.</P> <P style="margin: 0;"></P> <P style="margin: 0;">A screenshot will help here to understand the exact issue.</P> Sat, 21 Nov 2020 19:56:32 GMT https://community.ruckuswireless.com/t5/Unleashed/Authentication-is-keeping-me-out-of-wi-fi/m-p/17600#M1286 syamantakomer 2020-11-21T19:56:32Z https://community.ruckuswireless.com/t5/Unleashed/Authentication-is-keeping-me-out-of-wi-fi/m-p/17601#M1287 <P style="margin: 0;">It was asking for a user name on WiFi, because I changed authentication to a setting that requires a server and I don't have a server. Everything is back online now.</P> <P style="margin: 0;"></P> <P style="margin: 0;">Thanks,</P> Sat, 21 Nov 2020 20:22:24 GMT https://community.ruckuswireless.com/t5/Unleashed/Authentication-is-keeping-me-out-of-wi-fi/m-p/17601#M1287 ronald_worley 2020-11-21T20:22:24Z https://community.ruckuswireless.com/t5/Unleashed/Authentication-is-keeping-me-out-of-wi-fi/m-p/17602#M1288 <P style="margin: 0;"><A href="https://forums.ruckuswireless.com/users/5fb9554797f6d57f4e8d086f" style="text-decoration: 'none';" data-id="5fb9554797f6d57f4e8d086f" data-username="ronald_worley">@ronald_worley</A><SPAN> good to know that its working now.<SPAN></SPAN></SPAN></P> Sat, 21 Nov 2020 20:33:23 GMT https://community.ruckuswireless.com/t5/Unleashed/Authentication-is-keeping-me-out-of-wi-fi/m-p/17602#M1288 syamantakomer 2020-11-21T20:33:23Z