topic Re: Wi/Fi call drops on a Mesh network from cell phone ? in Unleashed

Wi/Fi call drops on a Mesh network from cell phone ?

mark_gabrielle — Thu, 29 Oct 2020 21:27:48 GMT

I have a customer with Qty 3 UNLEASHED R510's and Qty 1 R610 in his house and when using his cell phone on Wi/fi he is getting dropped calls on his R610? Any suggestion on why he's dropping calls on his Unleashed R610 when using Wi/Fi calling?

Newest Firmware Installed on all AP's

Re: Wi/Fi call drops on a Mesh network from cell phone ?

raymond_lau_740 — Thu, 29 Oct 2020 21:36:40 GMT

Is WiFi calling correctly set up in unleashed?

Admin & Services > Services > Wi-Fi Calling

We noticed that the Ruckus examples in this area are a bit out-of-date for Verizon Wireless. Using wo.vzwwo.com as the ePDG for Verizon Wireless worked for us.

Re: Wi/Fi call drops on a Mesh network from cell phone ?

mark_gabrielle — Wed, 04 Nov 2020 21:32:46 GMT

Thanks I will give it a try

Re: Wi/Fi call drops on a Mesh network from cell phone ?

vesalius — Mon, 09 Nov 2020 14:18:36 GMT

epdg.epc.att.net is what has worked for me on AT&T. Hoping ruckus updates their examples soon.

Re: Wi/Fi call drops on a Mesh network from cell phone ?

tony_heung — Tue, 17 Nov 2020 22:33:02 GMT

Any feedback from your test @mark_gabrielle ?

Re: Wi/Fi call drops on a Mesh network from cell phone ?

mark_gabrielle — Tue, 17 Nov 2020 23:36:42 GMT

It was an issue with his phone T-mobile did some firmware correction.

Re: Wi/Fi call drops on a Mesh network from cell phone ?

tony_heung — Wed, 18 Nov 2020 07:49:15 GMT

Thank you Mark, it is good to know the final solution.

Re: Wi/Fi call drops on a Mesh network from cell phone ?

tony_heung — Wed, 18 Nov 2020 07:51:02 GMT

Thank you Mark, it is good to know the final solution.