topic Re: Can connected to wifi but no internet in Unleashed

Can connected to wifi but no internet

mochamad_bilal — Thu, 11 Jan 2018 21:34:28 GMT

Hi, I am using Ruckus Zoneflex R500 for my building, I have a problem, all of the old tenants can connect to the wifi and internet works fine, but the new tenants can connect to wifi but no internet

Re: Can connected to wifi but no internet

monnat_systems — Fri, 12 Jan 2018 07:51:53 GMT

do they connect to same SSID from R500 as old tenant do or different SSID??
if different then check the configuration to see if there is any difference in configuration...
also at times when users are connecting to AP/SSID from a distance... Connection is ok however no internet...

Re: Can connected to wifi but no internet

mochamad_bilal — Fri, 12 Jan 2018 08:25:50 GMT

They connected same with teenant SSID.

I am trying to reconnect my devices from his room..and success to connect to Internet.

but the new teenants still can connect to wifi but cannot do internet activities.

Re: Can connected to wifi but no internet

monnat_systems — Fri, 12 Jan 2018 08:29:08 GMT

tenant device issue???

Re: Can connected to wifi but no internet

mochamad_bilal — Fri, 12 Jan 2018 08:31:25 GMT

I think it's not, because other new teenants have some problem, all of their devices can connected to wifi, but cannot do internet activities

help me

Re: Can connected to wifi but no internet

monnat_systems — Fri, 12 Jan 2018 08:40:25 GMT

well.... AP is same, SSID is same... it works for old tenants..works for you... Just for testing...test their device close to same location where old tenant use...
i dont see any other problem as such...

Re: Can connected to wifi but no internet

mochamad_bilal — Fri, 12 Jan 2018 08:53:47 GMT

is there any like maximum of ammount users?