topic Re: Wifi Essentials Online Course in Training and Certification

Wifi Essentials Online Course

jon_prouty — Tue, 20 Aug 2013 15:33:29 GMT

I went through this course and passed the final exam but it is still showing that "You have SCORM packages that need attention". I look in course listing and it shows:
SCORM package: Basic Wi-Fi Operation
Number of attempts allowed: Unlimited
Number of attempts you have made: 0
Grading method: Highest attempt
Grade reported: None

I went through this already but when I click on the link for this course it pops up the final page that says "this is the end of module 1" and has a red "not correct" button. I click on the page and the button goes away and then I click "exit activity" and it still shows up as 0 attempts and no grade reported.

Re: Wifi Essentials Online Course

jon_prouty — Tue, 20 Aug 2013 23:47:37 GMT

I am having this same issue with all of the scorm packages in the "ZoneDirector 9.3 Installation and Management (WiSE Online)" course.

Also the scorm package "Create Additional WLANs: Part 3" will not load.

Re: Wifi Essentials Online Course

david_feasey — Wed, 21 Aug 2013 14:16:14 GMT

Hi Jon,

This functionality is by design (on ZD course), although you are not alone in pointing out that it is confusing.

We are having some problems with the WiSE Exam showing completion and are actively troubleshooting this issue. My apologies for any inconvenience.

I'll also look into the SCORM package not loading.

Can you tell me what browser, browser version and OS you are using so I can troubleshoot?

-Dave Feasey
Sr. e-Learning Architect
training@ruckuswireless.com

Re: Wifi Essentials Online Course

jon_prouty — Thu, 22 Aug 2013 15:40:37 GMT

No problem, the fun of a new production system! I am running Win7 pro x64, the browser's I tried were Google Chrome Version 28.0.1500.95 m originally then I updated to Version 29.0.1547.57 m and it still didn't work. I also tried Firefox 23.0.1 and IE v. 10.0.9200.16660 with no success.

Thanks!

Re: Wifi Essentials Online Course

zac_bruce — Thu, 22 Aug 2013 22:38:44 GMT

I had the same issue.

It does report on the completion of exams though.
Sales one looks weird, but oh well.

Re: Wifi Essentials Online Course

david_feasey — Fri, 23 Aug 2013 16:03:43 GMT

122% is a passing grade for sure! I'll fix the scoring on Sales Expert Exam.

Re: Wifi Essentials Online Course

bih_der_goh — Tue, 27 Aug 2013 02:20:04 GMT

is it free now to take wise 9.3 exam ?

Re: Wifi Essentials Online Course

david_feasey — Tue, 27 Aug 2013 14:43:33 GMT

The WiSE 9.3 Cert is temporarily "no charge." We are implementing an eCommerce engine in the next few weeks to handle payment processing.

Re: Wifi Essentials Online Course

david_feasey — Wed, 28 Aug 2013 17:05:32 GMT

This issue with Ruckus Sales Expert Certification Exam is now fixed- scores over 100 (out of 150) now reflect percent correct.

Re: Wifi Essentials Online Course

ngebi_muller — Mon, 09 Sep 2013 06:30:02 GMT

Please where can I get the training materials for the WiSE certification online?

Re: Wifi Essentials Online Course

david_feasey — Mon, 09 Sep 2013 15:42:43 GMT

Hi Ngebi,

The supporting courses are listed under "Supporting Courses" on the exam page: https://training.ruckuswireless.com/c...

Re: Wifi Essentials Online Course

john_mckinney_5 — Tue, 10 Sep 2013 16:19:59 GMT

Can we try the exam to see how I do first before taking the course?

It would be good to see where my weak points are.
Also is it still free at this point?

Re: Wifi Essentials Online Course

david_feasey — Tue, 10 Sep 2013 17:23:12 GMT

You are welcome to attempt the Exam any time, and you may make multiple attempts within a 90 day window from the time you register for the exam.

Please note that the "free" status is very temporary as we will begin charging $150 again as soon as we have e-Commerce tested, i.e. within days.

Re: Wifi Essentials Online Course

ngebi_muller — Wed, 11 Sep 2013 06:23:46 GMT

Thanks

Re: Wifi Essentials Online Course

daoudi_hassan — Tue, 13 Jan 2015 21:11:13 GMT

hello Mr David,
I have passed the Ruckus WiSE Level 1 Certification Exam successfully, but i coudn't donwload my certification.

Could you please check and solve this issue as early as possible.

Thank you in advance

Re: Wifi Essentials Online Course

david_feasey — Tue, 13 Jan 2015 22:52:59 GMT

Responded to your e-mail.

Re: Wifi Essentials Online Course

michael_brado — Thu, 15 Jan 2015 21:04:03 GMT

Please post your email response David?

Re: Wifi Essentials Online Course

david_feasey — Thu, 15 Jan 2015 22:25:08 GMT

There was a SCORM error with the student's exam. He provided evidence of passing the exam, a screenshot of the results page, and so we manually entered the exam grade.

Re: Wifi Essentials Online Course

daoudi_hassan — Fri, 16 Jan 2015 01:06:42 GMT

This reply was created from a merged topic originally titled Certification WISE L1 not appear.

Hello,

I have passed the Ruckus WiSE Level 1 Certification Exam successfully, but i coudn't donwload my certification.

Could you please check and solve this issue as early as possible.

Thank you in advance

Re: Wifi Essentials Online Course

michael_brado — Fri, 16 Jan 2015 01:07:37 GMT

David Feasey (Sr. e-Learning Architect) 3 hours ago
There was a SCORM error with the student's exam. He provided evidence of passing the exam, a screenshot of the results page, and so we manually entered the exam grade.