POE icx 7250 not detecting PD's after reboot

ericbord — Thu, 05 Sep 2024 18:10:03 GMT

We were having some issues with certain phones/AP's losing connection to the switch. Plugging them into another switch in the stack solved the issue. I reloaded the 3-switch stack last night and since then, POE hasn't worked on the faulty switch(#2). POE is administratively on, but when I plug in a PD, it's just not detected and never enables the port. The 6 POE hardware instances show 2 as Recovered and the rest Good. This feels to me like I need to re-enable POE This is an ICX 7250 running SPS08095g.bin. Below are the output of 1. show inline power, 2. show inline power detail, 3. show chassis

7250(3)#sh inline power

Power Capacity: Total is 740000 mWatts. Current Free is 740000 mWatts.

Power Allocations: Requests Honored 61 times

Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/
State State Consumed Allocated Error
-----------------------------------------------------------------------------
2/1/1 On Off 0 0 n/a n/a 3 n/a
2/1/2 On Off 0 0 n/a n/a 3 n/a
2/1/3 On Off 0 0 n/a n/a 3 n/a
2/1/4 On Off 0 0 n/a n/a 3 n/a
2/1/5 On Off 0 0 n/a n/a 3 n/a
2/1/6 On Off 0 0 n/a n/a 3 n/a
2/1/7 On Off 0 0 n/a n/a 3 n/a
2/1/8 On Off 0 0 n/a n/a 3 n/a
2/1/9 On Off 0 0 n/a n/a 3 n/a
2/1/10 On Off 0 0 n/a n/a 3 n/a
2/1/11 On Off 0 0 n/a n/a 3 n/a
2/1/12 On Off 0 0 n/a n/a 3 n/a
2/1/13 On Off 0 0 n/a n/a 3 n/a
2/1/14 On Off 0 0 n/a n/a 3 n/a
2/1/15 On Non-PD 0 0 n/a n/a 3 n/a
2/1/16 On Non-PD 0 0 n/a n/a 3 n/a
2/1/17 On Off 0 0 n/a n/a 3 n/a
2/1/18 On Off 0 0 n/a n/a 3 n/a
2/1/19 On Off 0 0 n/a n/a 3 n/a
2/1/20 On Off 0 0 n/a n/a 3 n/a
2/1/21 On Off 0 0 n/a n/a 3 n/a
2/1/22 On Off 0 0 n/a n/a 3 n/a
2/1/23 On Off 0 0 n/a n/a 3 n/a
2/1/24 On Off 0 0 n/a n/a 3 n/a
2/1/25 On Off 0 0 n/a n/a 3 n/a
2/1/26 On Off 0 0 n/a n/a 3 n/a
2/1/27 On Off 0 0 n/a n/a 3 n/a
2/1/28 On Off 0 0 n/a n/a 3 n/a
2/1/29 On Off 0 0 n/a n/a 3 n/a
2/1/30 On Off 0 0 n/a n/a 3 n/a
2/1/31 On Off 0 0 n/a n/a 3 n/a
2/1/32 On Off 0 0 n/a n/a 3 n/a
2/1/33 On Off 0 0 n/a n/a 3 n/a
2/1/34 On Off 0 0 n/a n/a 3 n/a
2/1/35 On Off 0 0 n/a n/a 3 n/a
2/1/36 On Off 0 0 n/a n/a 3 n/a
2/1/37 On Off 0 0 n/a n/a 3 n/a
2/1/38 On Off 0 0 n/a n/a 3 n/a
2/1/39 On Non-PD 0 0 n/a n/a 3 n/a
2/1/40 On Off 0 0 n/a n/a 3 n/a
2/1/41 On Off 0 0 n/a n/a 3 voltage applied from ext src
2/1/42 On Off 0 0 n/a n/a 3 voltage applied from ext src
2/1/43 On Off 0 0 n/a n/a 3 n/a
2/1/44 On Off 0 0 n/a n/a 3 n/a
2/1/45 On Off 0 0 n/a n/a 3 n/a
2/1/46 On Off 0 0 n/a n/a 3 n/a
2/1/47 On Off 0 0 n/a n/a 3 n/a
2/1/48 On Off 0 0 n/a n/a 3 n/a
-----------------------------------------------------------------------------
Total 0 0

7250(3)#sh inline power detail

Power Supply Data On unit 2:
++++++++++++++++++

Power Supply Data:
++++++++++++++++++

Power Supply #1:
Max Curr: 13.7 Amps
Voltage: 54.0 Volts
Capacity: 740 Watts
PoePower: 740 Watts
power supply 2 is not present

POE Details Info. On Unit 2 :

General PoE Data:
+++++++++++++++++

Firmware
Version
----------------
02.1.8 Build 004

Hardware
Version
----------------
V2R2

Device HW version : 0:V2R2 1:V2R2 2:V2R2 3:V2R2 4:V2R2 5:V2R2
Device Temperature(deg-C) : 0:50 1:56 2:58 3:56 4:54 5:42
Device Status : 0:Recovered 1:Good 2:Recovered 3:Good 4:Good 5:Good

Cumulative Port State Data:
+++++++++++++++++++++++++++

#Ports #Ports #Ports #Ports #Ports #Ports #Ports
Admin-On Admin-Off Oper-On Oper-Off Off-Denied Off-No-PD Off-Fault
-------------------------------------------------------------------------
48 0 0 48 0 48 21

Cumulative Port Power Data:
+++++++++++++++++++++++++++

#Ports #Ports #Ports Power Power
Pri: 1 Pri: 2 Pri: 3 Consumption Allocation
-----------------------------------------------
0 0 48 0.000 W 0.000 W

7250(3)#show chassis
The stack unit 2 chassis info:

Power supply 1 (AC - PoE) present, status ok
Power supply 2 not present
Power supply 3 not present

Fan 1 ok, speed (auto): [[1]]<->2
Fan 2 ok, speed (auto): [[1]]<->2
Fan 3 ok, speed (auto): [[1]]<->2

Fan controlled temperature:
Rule 1/2 (MGMT THERMAL PLANE): 79.5 deg-C
Rule 2/2 (AIR OUTLET NEAR PSU): 34.0 deg-C

Fan speed switching temperature thresholds:
Rule 1/2 (MGMT THERMAL PLANE):
Speed 1: NM<-----> 95 deg-C
Speed 2: 85<----->105 deg-C (shutdown)
Rule 2/2 (AIR OUTLET NEAR PSU):
Speed 1: NM<-----> 41 deg-C
Speed 2: 34<----->105 deg-C (shutdown)

Fan 1 Air Flow Direction:Front to Back
Fan 2 Air Flow Direction:Front to Back
Fan 3 Air Flow Direction:Front to Back
Slot 1 Current Temperature: 80.0 deg-C (Sensor 1), 34.0 deg-C (Sensor 2)
Slot 2 Current Temperature: NA
Warning level.......: 100.0 deg-C
Shutdown level......: 105.0 deg-C
Boot Prom MAC : 609c.9f9e.063c

Re: POE icx 7250 not detecting PD's after reboot

MariaC862 — Thu, 05 Sep 2024 21:36:22 GMT

Hello!

Thank you for reaching out, considering the behavior of unit 2 when connecting a PD and also this entries:

2/1/41 On Off 0 0 n/a n/a 3 voltage applied from ext src
2/1/42 On Off 0 0 n/a n/a 3 voltage applied from ext src

I would suggest opening a ticket with the Wired TAC team as it would likely end up in an RMA, click here to open a new case.

Thanks!

topic Re: POE icx 7250 not detecting PD's after reboot in ICX Switches

POE icx 7250 not detecting PD's after reboot

Re: POE icx 7250 not detecting PD's after reboot