topic Re: ICX7150-C12 switch no connected devices in ICX Switches

ICX7150-C12 switch no connected devices

omprakash_thams — Mon, 30 Nov 2020 23:57:40 GMT

Rukus APs shows online and my switch showing disconnected. Unleashed system only supports ICX firmware version 08.0.90 or later. AND Failed to ping ICX 192.168.1.36. Suggest checking the network.

Windows laptop connecting to APs and working internet too but not in Iphone/MacBook or Smart TV. Can anyone experienced this issue and how to solve the issue.

Re: ICX7150-C12 switch no connected devices

corey_costello — Tue, 01 Dec 2020 00:18:56 GMT

Can you reframe your question?

Re: ICX7150-C12 switch no connected devices

omprakash_thams — Tue, 01 Dec 2020 00:36:51 GMT

I have 3 APs, which are showing online. Internet is working from Windows laptop if I connect to any of APs but not on my iPhone/Ipad/Macbook and smart TV.

When I logged into unleashed portal then my switch showing as disconnected. The error showing

"Failed to ping ICX 192.168.1.36. Suggest checking the network."

Do you have any idea on this ?

Re: ICX7150-C12 switch no connected devices

corey_costello — Tue, 01 Dec 2020 00:49:30 GMT

DHCP scope full?

Re: ICX7150-C12 switch no connected devices

omprakash_thams — Tue, 01 Dec 2020 01:35:45 GMT

Where can I see that DHCP scope?

Re: ICX7150-C12 switch no connected devices

scott_kennedy — Fri, 25 Dec 2020 15:17:44 GMT

I'm currently experiencing the same problem

Re: ICX7150-C12 switch no connected devices

erdinc_acar — Tue, 09 Nov 2021 18:24:41 GMT

No guided and informed answer

Re: ICX7150-C12 switch no connected devices

erdinc_acar — Tue, 09 Nov 2021 18:28:22 GMT

I have been also experiencing the same problem for the past several months. The switch shows disconnected from the router yet the APs work. Internet is not stable through APs. Big headache. All answers I searched doesn't provide step by step solution for the general customer.

I want to update the switch through unleashed management portal. The update fails.

What is the best way to get help on this issue?

Re: ICX7150-C12 switch no connected devices

pramod_gujjar — Wed, 01 Dec 2021 16:56:18 GMT

Hi, I am also experiencing the same problem. Below is the screen shot, the switch is failing to register and is not available to reach unleashed network. Still the internet connection is working, but its very unstable.

Re: ICX7150-C12 switch no connected devices

BAT1610 — Sat, 22 Oct 2022 20:29:27 GMT

Anyone figure out a solution to this?

Re: ICX7150-C12 switch no connected devices

BenBeck — Sun, 23 Oct 2022 02:13:29 GMT

Looking at the thread, this is too generic of an issue to give any kind of recovery steps. There's just too many variables. It needs to be looked at on a case-by-case basis. I would suggest opening a support case (see my sig).