topic Re: Optical Monitoring not working ICX7450/ ICX7550 in ICX Switches

Optical Monitoring not working ICX7450/ ICX7550

Donjb2007 — Wed, 01 May 2024 14:07:44 GMT

Hi,

I have two switches, ICX7450 and ICX7550. Below is a table with switch models and tested image SW versions. On both switches, I could not get Digital Optical Monitoring to work on Ruckus vendor-provided part numbers: 33211-100 & 33210-100, but can get Digital Optical Monitoring to work on Brocade vendor-provided part numbers: 33211-100 & 33210-100 not matter the image versions .

Global DOM settings

optical-monitor
optical-monitor down-port-enable
optical-monitor non-ruckus-optic-enable

Show Optic

STBD_SAS#sh optic 1/1/4
Port Temperature Voltage Tx Power Rx Power Tx Bias Current
+-----+-------------+-------------+-------------+-------------+---------------+
1/1/4 29.9140 C 3.3328 volts -005.0196 dBm -026.3827 dBm 6.392 mA
Normal Normal Normal Low-Alarm Normal

STBD_SAS#sh optic 1/1/6

1G M-SX on port 1/1/6 is not capable of optical monitoring.

Show Media

Note: 1/1/4 is the Brocade vendor-provided SFP

Note: 1/1/6 is the Ruckus vendor-provided SFP

STBD_SAS#sh media eth 1/1/4

Port 1/1/4: Type : 1GE M-SX(SFP)

Vendor: RUCKUS Version: A

Part# : 33210-100 Serial#: TAF217060000DV4

STBD_SAS#sh media eth 1/1/6

Port 1/1/6: Type : 1GE M-SX(SFP)

Vendor: RUCKUS Version: A

Part# : 33210-100 Serial#: TAU121110000188

Show Media Validation

STBD_SAS>sh media validation

Port Supported Vendor Type

---------------------------------------------------------------------

1/1/4 Yes RUCKUS Type : 1GE M-SX(SFP)

1/1/6 Yes RUCKUS Type : 1GE M-SX(SFP)

Syslog

Log on both switches suggest that the Ruckus-provided SFP is not Brocade qualified

Enabling Port defined Optical Monitoring

config t

int ethe 1/1/6

optical-monitor

1G M-SX(SFP) on port 1/1/XX is not capable of optical monitoring

Model	SW Version	SFP Vendor 1	SFP Part Number	DOM Supported	DOM Works?	SFP Vendor 2	SFP Part Number	DOM Supported	DOM Works?
ICX7450	08.0.70d	Ruckus	33211-100/ 33210-100	Yes	No	Brocade	33211-100/ 33210-100	Yes	No
ICX7450	08.0.80f	Ruckus	33211-100/ 33210-100	Yes	No	Brocade	33211-100/ 33210-100	Yes	No
ICX7450	08.0.95d	Ruckus	33211-100/ 33210-100	Yes	No	Brocade	33211-100/ 33210-100	Yes	Yes
ICX7450	08.0.95n	Ruckus	33211-100/ 33210-100	Yes	No	Brocade	33211-100/ 33210-100	Yes	Yes
ICX7550	08.0.95f	Ruckus	33211-100/ 33210-100	Yes	No	Brocade	33211-100/ 33210-100	Yes	Yes
ICX7550	08.0.95n	Ruckus	33211-100/ 33210-100	Yes	No	Brocade	33211-100/ 33210-100	Yes	Yes

Re: Optical Monitoring not working ICX7450/ ICX7550

Mayank — Wed, 01 May 2024 05:41:12 GMT

Hi @Donjb2007,

Thank you for reaching us.

Could you please share with us the screenshot of the label picture of the SFP on both sides?

Thanks

Re: Optical Monitoring not working ICX7450/ ICX7550

Chandini — Wed, 01 May 2024 12:18:52 GMT

Hi Donjb207

Thank you for reaching us

Could you also help us with below details from the switch along with the picture requested in previous post

show version
dm optic 1/1/4 eeprom
dm optic 1/1/6 eeprom
show int br | inc 1/1/4
show int br | inc 1/1/6

Thanks

Re: Optical Monitoring not working ICX7450/ ICX7550

Donjb2007 — Wed, 01 May 2024 13:46:56 GMT

Hi Mayank,

see attached pictures in original post, above.

Re: Optical Monitoring not working ICX7450/ ICX7550

Donjb2007 — Wed, 01 May 2024 14:02:19 GMT

Hi Chandini,

As requested,

STBD_SAS#sh version
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on Jan 21 2024 at 08:41:46 labeled as GZR08095n
(62511760 bytes) from Secondary GZR08095n.bin (UFI)
SW: Version 08.0.95nT243
Compressed Secondary Boot Code size = 1081856, Version:10.1.26T245 (gzu10126)
Compiled on Tue Nov 29 12:43:44 2022

HW: Stackable ICX7550-48F
==========================================================================
UNIT 1: SL 1: ICX7550-48F-L3-BASE 48-port Management Module
Serial #:
Software Package: ICX7550_BASE_L3_SOFT_PACKAGE
Current License: l3-base
P-ASIC 0: type B370, rev 03 Chip BCM56370_A2
==========================================================================
UNIT 1: SL 2: ICX7550-100G 2-port 200G Module
==========================================================================
1700 MHz ARMv8 Cortex-A72 processor 857 MHz bus
16 MB boot flash memory
4 GB code flash memory
4 GB DRAM
STACKID 1 system uptime is 3 minute(s) 36 second(s)
The system started at 08:41:49 GMT+00 Sun Jan 21 2024

The system : started=warm start reloaded=by "reload"

STBD_SAS#dm optic 1/1/4 eeprom
0000 03 04 07 00 00 00 01 20 40 0c 05 01 15 00 00 00 ....... @.......
0010 1e 0f 00 00 46 4f 55 4e 44 52 59 20 4e 45 54 57 ....FOUNDRY NETW
0020 4f 52 4b 53 00 00 05 1e 33 33 32 31 30 2d 31 30 ORKS....33210-10
0030 30 20 20 20 20 20 20 20 41 20 20 20 03 52 00 37 0 A .R.7
0040 00 1a 00 00 54 41 46 32 31 37 30 36 30 30 30 30 ....TAF217060000
0050 44 56 34 20 31 37 30 32 30 36 20 20 68 f0 01 6c DV4 170206 h..l
0060 46 54 4c 46 38 35 31 39 50 33 42 4e 4c 2d 42 32 FTLF8519P3BNL-B2
0070 20 20 20 20 20 20 20 20 20 20 20 20 32 20 20 20 2
0080 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0090 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00a0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00b0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00c0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00d0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
00f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0100 6e 00 d8 00 5d 00 e2 00 8c a0 75 30 88 b8 79 18 n...].....u0..y.
0110 19 64 01 f4 18 6a 03 e8 27 10 01 bf 13 94 04 62 .d...j..'......b
0120 2b d4 00 4f 1f 07 00 c8 00 00 00 00 00 00 00 00 +..O............
0130 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0140 00 00 00 00 3f 80 00 00 00 00 00 00 01 00 00 00 ....?...........
0150 01 00 00 00 01 00 00 00 01 00 00 00 00 00 00 09 ................
0160 1d a7 82 2b 0c 75 0c 53 00 17 00 00 00 00 02 00 ...+.u.S........
0170 00 40 00 00 00 40 00 00 ff ff ff ff ff ff ff 01 .@...@..........
0180 44 44 00 00 00 00 00 00 00 00 00 00 00 00 00 00 DD..............
0190 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
01a0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
01b0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

STBD_SAS#dm optic 1/1/6 eeprom
0000 03 04 07 00 00 00 01 40 40 0c 01 01 0d 00 00 00 .......@@.......
0010 37 32 00 32 42 52 4f 43 41 44 45 20 20 20 20 20 72.2BROCADE
0020 20 20 20 20 00 24 c9 a1 33 33 32 31 30 2d 31 30 .$..33210-10
0030 30 20 20 20 20 20 20 20 41 20 20 20 03 52 00 70 0 A .R.p
0040 00 1a 14 14 54 41 55 31 32 31 31 31 30 30 30 30 ....TAU121110000
0050 31 38 38 20 32 31 30 33 31 35 30 30 68 f0 05 8c 188 21031500h...
0060 4d 53 47 45 44 35 2d 44 30 52 2d 38 56 53 55 20 MSGED5-D0R-8VSU
0070 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0080 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
0090 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
00a0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
00b0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
00c0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
00d0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
00e0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
00f0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................

STBD_SAS# show int br | inc 1/1/4
1/1/4 Down None None None None No 148 0 d4bd.4f37.557c

STBD_SAS#show int br | inc 1/1/6
1/1/6 Down None None None None No 148 0 d4bd.4f37.557c

Re: Optical Monitoring not working ICX7450/ ICX7550

Mayank — Wed, 01 May 2024 14:33:43 GMT

@Donjb2007

Thank you for the update.

Below is my observation :

We have an issue going on with that part number ( 33210-100), This is the defect number FI-264785 and it should be fixed in 08095j.

However if it still seeing in 8095n I would recommend you to open a case with us so that we can check it internally.

Please log a ticket with the below link so that we will help you further

https://support.ruckuswireless.com/contact-us

I hope this information helps you

Please feel free to leave us a message if any concerns

Note: Please feel free to mark the post as ACCEPTED SOLUTIONS if its addressed your query.

Thanks

Re: Optical Monitoring not working ICX7450/ ICX7550

Chandini — Thu, 09 May 2024 08:25:23 GMT

Hi Donjb207

Thank you for reaching us

From the details shared the transceiver is showing up as foundry networks for transceiver connected on 1/1/4 and Brocade for transceiver connected on 1/1/6.

Check the same details after upgrading the switch to 8095n. Also try to validate these transceivers on another working switch to check if they are coming up on working switches or they remain down.

Feel free to let us know on this post if the issue remains on 8095n.

Thanks

Re: Optical Monitoring not working ICX7450/ ICX7550

Donjb2007 — Thu, 02 May 2024 18:03:08 GMT

Hi Chandini,

From the table, in the original post, the last entry uses the 08.0.95n SW version and does not work on the Ruckus SFP.

Re: Optical Monitoring not working ICX7450/ ICX7550

Chandini — Fri, 03 May 2024 17:22:35 GMT

Hi Donjb207

Thank you for reaching us

Ack and Noted. Please log a ticket with us using the below link. And share the transceiver details with picture and switch logs.

https://support.ruckuswireless.com/contact-us

We will work with you on the problem and validate if this is operability or a new issue encountered.

Thanks

Re: Optical Monitoring not working ICX7450/ ICX7550

Donjb2007 — Fri, 03 May 2024 17:28:04 GMT

Hi Chandini,

A case was opened on Wednesday, May 01, 2024.

Case 01700836: Digital Optical Monitoring is not working on all Ruckus1G SFPs

Re: Optical Monitoring not working ICX7450/ ICX7550

Chandini — Sat, 04 May 2024 15:08:41 GMT

Hi Donjb207

Ack and Thanks.