icx8200-48p unable to power unifi UAP-AC-HD

jtuinstra — Tue, 20 Feb 2024 19:47:12 GMT

We have an issue with the POE of the icx8200-48p refusing to power the Unifi UAP-AC-HD access points. We have set "inline power power-by-class 4" .

interface ethernet 1/1/8 port-name TO-UAP-MMAGNESIUM inline power power-by-class 4 ! interface ethernet 1/1/43 inline power power-by-class 4

We have had one that didn't work, but suddenly after a couple hours/minutes (not sure as we just suddenly saw it working) was working. When we disconnected it and connected another one, they don't come on.

So the total power consumption is not exceeding 370 watts. We are currently on 336.632 watts assigned and used only 19.972 watts.

This is the result of "sh inline power"

Power Capacity: Total is 370000 mWatts. Current Free is 336632 mWatts. Power Allocations: Requests Honored 50 times Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/ State State Consumed Allocated Error ----------------------------------------------------------------------------- 1/1/1 On Non-PD 0 0 n/a n/a 3 n/a 1/1/2 On Off 0 0 n/a n/a 3 n/a 1/1/3 On On 2837 5200 2P-IEEE Class 3 3 n/a 1/1/4 On Non-PD 0 0 n/a n/a 3 n/a 1/1/5 On Non-PD 0 0 n/a n/a 3 n/a 1/1/6 On Non-PD 0 0 n/a n/a 3 n/a 1/1/7 On Non-PD 0 0 n/a n/a 3 n/a 1/1/8 On Off 0 0 n/a n/a 3 n/a 1/1/9 On Off 0 0 n/a n/a 3 n/a 1/1/10 On Off 0 0 n/a n/a 3 n/a 1/1/11 On On 3265 5742 2P-IEEE Class 2 3 n/a 1/1/12 On Off 0 0 n/a n/a 3 n/a 1/1/13 On On 3321 5742 2P-IEEE Class 2 3 n/a 1/1/14 On Off 0 0 n/a n/a 3 n/a 1/1/15 On Off 0 0 n/a n/a 3 n/a 1/1/16 On Off 0 0 n/a n/a 3 n/a 1/1/17 On Off 0 0 n/a n/a 3 n/a 1/1/18 On Off 0 0 n/a n/a 3 n/a 1/1/19 On On 3207 5742 2P-IEEE Class 2 3 n/a 1/1/20 On Off 0 0 n/a n/a 3 n/a 1/1/21 On Off 0 0 n/a n/a 3 n/a 1/1/22 On On 3560 5742 2P-IEEE Class 2 3 n/a 1/1/23 On Off 0 0 n/a n/a 3 n/a 1/1/24 On On 3338 5200 2P-IEEE Class 2 3 n/a 1/1/25 On Off 0 0 n/a n/a 3 n/a 1/1/26 On Off 0 0 n/a n/a 3 n/a 1/1/27 On Non-PD 0 0 n/a n/a 3 n/a 1/1/28 On Non-PD 0 0 n/a n/a 3 n/a 1/1/29 On Off 0 0 n/a n/a 3 n/a 1/1/30 On Off 0 0 n/a n/a 3 n/a 1/1/31 On Off 0 0 n/a n/a 3 n/a 1/1/32 On Off 0 0 n/a n/a 3 n/a 1/1/33 On Off 0 0 n/a n/a 3 n/a 1/1/34 On Off 0 0 n/a n/a 3 n/a 1/1/35 On Off 0 0 n/a n/a 3 n/a 1/1/36 On Off 0 0 n/a n/a 3 n/a 1/1/37 On Off 0 0 n/a n/a 3 n/a 1/1/38 On Off 0 0 n/a n/a 3 n/a 1/1/39 On Off 0 0 n/a n/a 3 n/a 1/1/40 On Off 0 0 n/a n/a 3 n/a 1/1/41 On Off 0 0 n/a n/a 3 n/a 1/1/42 On Off 0 0 n/a n/a 3 n/a 1/1/43 On Off 0 0 n/a n/a 3 n/a 1/1/44 On Off 0 0 n/a n/a 3 n/a 1/1/45 On Off 0 0 n/a n/a 3 n/a 1/1/46 On Off 0 0 n/a n/a 3 n/a 1/1/47 On Non-PD 0 0 n/a n/a 3 n/a 1/1/48 On Non-PD 0 0 n/a n/a 3 n/a ----------------------------------------------------------------------------- Total 19528 33368

Is there anything we can do. We also run 2 icx7150 which have no issues in powering the Unifi AP's.

Re: icx8200-48p unable to power unifi UAP-AC-HD

BenBeck — Tue, 20 Feb 2024 19:59:59 GMT

I can't say definitively, but this may be a known issue already investigated by Engineering wherein the Unifi AP is actually not abiding by IEEE standards. Please check the 10010c release notes for a workaround and see if that helps you. If you need additional assistance beyond that, please feel free to open a support case.

https://support.ruckuswireless.com/software/3917-ruckus-icx-fastiron-10-0-10c-ga-software-release-zip

Re: icx8200-48p unable to power unifi UAP-AC-HD

jtuinstra — Wed, 21 Feb 2024 08:58:30 GMT

So we applied the 10.0.10c firmware and POE stopped working completely. None of the ports are giving POE. We'll open a ticket.

topic icx8200-48p unable to power unifi UAP-AC-HD in ICX Switches

icx8200-48p unable to power unifi UAP-AC-HD

Re: icx8200-48p unable to power unifi UAP-AC-HD

Re: icx8200-48p unable to power unifi UAP-AC-HD