https://community.ruckuswireless.com/t5/ICX-Switches/Switch-stuck-in-OS-after-update/m-p/71363#M4949 <P>Hello,</P><P>My switch boots into OS. I am unable to factory reset it at this point. Please advise.</P> Fri, 10 Nov 2023 22:46:56 GMT wcruz 2023-11-10T22:46:56Z https://community.ruckuswireless.com/t5/ICX-Switches/Switch-stuck-in-OS-after-update/m-p/71363#M4949 <P>Hello,</P><P>My switch boots into OS. I am unable to factory reset it at this point. Please advise.</P> Fri, 10 Nov 2023 22:46:56 GMT https://community.ruckuswireless.com/t5/ICX-Switches/Switch-stuck-in-OS-after-update/m-p/71363#M4949 wcruz 2023-11-10T22:46:56Z https://community.ruckuswireless.com/t5/ICX-Switches/Switch-stuck-in-OS-after-update/m-p/71381#M4950 <P>Hi wcruz,</P><P><SPAN>Please try "reset" at the OS prompt and see if the switch recovers.</SPAN></P><P><SPAN>If not, please perform the software recovery process mentioned in below document:</SPAN></P><P><SPAN><A href="https://docs.commscope.com/bundle/fastiron-09010-upgradeguide/page/GUID-9B5D5A56-039D-44FB-8FD2-B9B55E71ADE8.html" target="_blank">https://docs.commscope.com/bundle/fastiron-09010-upgradeguide/page/GUID-9B5D5A56-039D-44FB-8FD2-B9B55E71ADE8.html</A></SPAN></P><P><SPAN>Youtube link:&nbsp;<A href="https://www.youtube.com/watch?v=RHriOYYD_iI" target="_blank">https://www.youtube.com/watch?v=RHriOYYD_iI</A></SPAN></P><P><SPAN>If you're still facing the issue, please log a ticket with the below link:</SPAN></P><P><SPAN><A href="https://secure-web.cisco.com/14uIMSnlo27c_qjp9PACi0gpJDeUrn_InR774c4g1ElxK4y3ltLp7xX9ZeNhNy-utaHL9rA0gN9VqXcb-hKX7sBPcCSuOhdjpp-tpbloYmLnTAWK-aUMNWOzLUcYl-9ThzyWNtxJdvii7V4Gs9gKiiN-MKOqN5naigPumwTelYO7GYfrvcYGYcWDT2xNYfXJYozqfBJPJOtn9pSVrq_Mr7-Cv8_9qg1N1gYAp3ed0C1OS48_fA-m-sdmSxa4Y5GM5dpt-LsspRU2Nhfz4Y5ROi5VjM8IzHh-WUT9dQMbnP0QVmvVB9o46MkszgamoHI-v/https%3A%2F%2Fsupport.ruckuswireless.com%2Fcontact-us" target="_blank">https://support.ruckuswireless.com/contact-us</A></SPAN></P> Sat, 11 Nov 2023 04:43:53 GMT https://community.ruckuswireless.com/t5/ICX-Switches/Switch-stuck-in-OS-after-update/m-p/71381#M4950 happytohelp 2023-11-11T04:43:53Z