HELP

thuertas — Tue, 03 Oct 2023 01:00:15 GMT

UNABLE TO GET TO THE COMMAND LINE FROM MY MAC. SWITCH SHOW DISCONNECTED

Re: HELP

thuertas — Tue, 03 Oct 2023 01:05:48 GMT

Please post Mac instructions. I've been troubleshooting for 3 days. Trying to get my icx7150-c12 router connected. I've dowloaded putty, Mac osx vcp and silabs drivers. I can't get to the command line with icx7150.

Re: HELP

Mayank — Tue, 03 Oct 2023 05:47:44 GMT

Hi Thuertas ,

Thank you for reaching us.

I see that you have posted twice.

Could you please let me know if you are from Lennar Homes ?

For Mac iOS system solution please refer the below steps:

1-Install the drivers on your machine to read the cable type C to console the switch ( ICX-7150-C12 )

Software:

Link:https://www.silabs.com/developers/usb-to-uart-bridge-vcp-drivers?tab=downloadshttps://www.silabs.com...

Link:https://support.ruckuswireless.com/software/1413-brocade-ruckus-7150-usb-serial-driver-mac

2-After successfully installing the Mac Drivers, open the Mac terminal, when you see the command prompt do the following:

Enter this command:

ls /dev/cu.*

This command will display something like this:

One of those logs will say something similar to /dev/cu.SiLabs_Serial (which is related to the drivers you installed)

3-Then enter the following command using the name of the installed driver that was displayed:

screen /dev/cu.SiLabs_Serial 9600

4-Hit Enter and you will have access to the ICX7150’s CLI. (Comand Line)

Video link as reference: https://www.youtube.com/watch?v=1AcJokMm78U

Moving Forward If this issue is not resolved , Please log a ticket with the below link so that we will help you further

https://support.ruckuswireless.com/contact-us

I hope this information helps you

Please feel free to leave us a message if any concerns

Thanks

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