topic Re: ICX 7150 C12P - Not booting from primary in ICX Switches

ICX 7150 C12P - Not booting from primary

mmags26 — Sun, 23 Jul 2023 18:17:45 GMT

Hi,

My ICX 7150-C12P Switch is booting only from secondary and am not able to get it back to "Switch" mode. I tried changing boot sequence and reload but still is showing only SPR version. My primary has SPS code and Secondary has SPR code.

When I check the system log, i see a log item "System failed to boot from primary !!"

I have only tried using the GUI version for these reloads.

Kindly let me know how to get this to work

Regards,

Mags

Re: ICX 7150 C12P - Not booting from primary

Chandini — Mon, 24 Jul 2023 15:58:08 GMT

Hi Mmags26

Thank you for reaching us.

Could you please let me know if you are from Lennar Homes ?
Could you please share output of "show version" and "show flash"

"Show version" will help you understand if the code is SPS which is switch code or SPR which is router code

"Show flash" will help you understand which image in on primary and secondary flash

You can also run through below links to understand more on the device.

How to console to the switch:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-7150-12CP-Ruckus-Switch/m-p/46759

How to upgrade the switch from 8070 to 8095h:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

YouTube link:

https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s

I hope the above details helps you

Thanks

Re: ICX 7150 C12P - Not booting from primary

mmags26 — Tue, 25 Jul 2023 17:59:36 GMT

HI,

Pls find the screenshot of the Flash information

Flash InformationUnit IDCompressed Pri CodeCompressed Sec CodeCompressed Pri Boot CodeCompressed Sec Boot CodeCode Flash Free SpaceSizeVersionSizeVersionSizeVersionSizeVersion

28660224

08.0.90BT211 (SPS08090d.bin)

32539748

08.0.90BT213 (SPR08090d.bin)

786944

10.1.15T225 (mnz10115)

786944

10.1.15T225 (mnz10115)

1131053056

Pls find the screenshot of the device information

Device InformationUnit ID:Role:System Up Time:System Started At:System Clock:Running Image Version:Flash Primary Image Version:Flash Secondary Image Version:Running Boot Image Version:Fan controlled temperature:Warning temperature:Shutdown temperature:CPU Utilization 1 sec avg:CPU Utilization 5 secs avg:CPU Utilization 60 secs avg:CPU Utilization 300 secs avg:Serial Number:License:Power Supply 1:

alone

2 days 9 minutes 51 seconds

13:52:50 Eastern Sun Jul 23 2023

Jul 25 13:58:45

SW: Version 08.0.90dT213
Compiled on Sep 23 2019 at 00:00:25 labeled as SPR08090d

08.0.90T211, size=28660224

08.0.90T213, size=32539748

10.1.15T225, size=786944

Fanless model

100.0 C

109.0 C

1 % busy

FEK3834R14T

Software Package: ICX7150_BASE_L3_SOFT_PACKAGE
Current License: 2X1G

Power supply 1 (AC - PoE) present, status ok

Regards,

Magesh

Re: ICX 7150 C12P - Not booting from primary

Chandini — Wed, 26 Jul 2023 12:18:32 GMT

Hi Mmags26

From the details shared looks like the switch flash which is primary has switch code and secondary has router code.

Follow the below steps

Run "7150_C12# write memory"
Run "7150_C12# boot system flash primary"
Run "Show version" after the switch boots up from primary image and then check if you see the correct version

Thanks

Re: ICX 7150 C12P - Not booting from primary

mmags26 — Wed, 26 Jul 2023 22:36:12 GMT

HI,

Is there a way to do this via GUI client. I do not know how to connect via telnet or ssh to the switch.

FYI, I did boot from primary using the GUI interface. I did a reload with primary as the 1st in boot sequence. This approach was working fine before but after recent power outages, it is not working.

When I look at the system log, I find this item in the end which says "System failed to boot from primary". i have marked it with red color in the log snapshot below. What to do in this scenario?

Jul 26 17:47:36	informational	System: Interface ethernet 1/1/2, state up
Jul 26 17:47:33	informational	DHCPC: ICX7150-C12 Router configured with ip-address 192.168.1.73; subnet mask 255.255.255.0 on port 1/2/1
Jul 26 17:47:33	debugging	DHCPC: sending TFTP request for bootfile name ICX7150-C12-Routerc0c5.20ab.49d3-config.cfg
Jul 26 17:47:33	informational	PORT: 1/2/1, added ip address 192.168.1.73 by un-authenticated user from console session.
Jul 26 17:47:33	informational	PORT: 1/2/1, removed ip address 192.168.1.73 by un-authenticated user from console session.
Jul 26 17:47:33	notification	VRF: Router id changed for VRF default-vrf from 192.168.1.73 to 0.0.0.0
Jul 26 17:47:32	informational	Security: Web login by admin from src IP 192.168.1.68
Jul 26 17:47:30	informational	System: PoE: Power enabled on port 1/1/4.
Jul 26 17:47:29	informational	System: PoE: Power enabled on port 1/1/2.
Jul 26 17:47:11	informational	System: Stack unit 1 POE PS 1, Internal Power supply with 124000 mwatts capacity is up
Jul 26 17:47:10	informational	System: Interface ethernet 1/2/1, state up
Jul 26 17:47:08	informational	PKI: Trustpoint DEVICE_TRUSTPNT: Successfully loaded Manufacturing certificate file.
Jul 26 17:47:08	informational	System failed to boot from primary !!

Re: ICX 7150 C12P - Not booting from primary

Chandini — Thu, 27 Jul 2023 11:33:42 GMT

Hi Mmags26

Ack and Noted. Thanks for sharing.

CLI access would be needed. You can use copy command from CLI to copy firmware from secondary flash but since you are looking for flashing a switch image "SPS" version you can look into below details.

I had attached a link in one of the post here about "How to console to the switch" and "How to upgrade the switch from 8070 to 8095h" were you able to run through those post ?

In addition I have attached one more link to upgrading using USB. This link will help you to upgrade using USB your primary flash. Please run through the links and reach out if any further concerns.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

Also could you please let me know if you are from Lennar Homes?

Thanks

Re: ICX 7150 C12P - Not booting from primary

mmags26 — Tue, 01 Aug 2023 20:27:59 GMT

Yes, I am from Lennar homes.

Upgrading the switch using the steps above did the trick. Thanks for your help