https://community.ruckuswireless.com/t5/ICX-Switches/New-to-Ruckus/m-p/61553#M4410 <P>Hi&nbsp;<a href="https://community.ruckuswireless.com/t5/user/viewprofilepage/user-id/18959">@war</a>&nbsp;</P> <P>You can use below link to contact us via support portal,chat or call us. You would need to share the ICX switch serial number to validate active support for assistance from our technical team.</P> <P><A href="https://support.ruckuswireless.com/contact-us" target="_blank">https://support.ruckuswireless.com/contact-us</A></P> <P>Best Regards</P> <P>Vineet</P> Mon, 26 Jun 2023 16:40:49 GMT Vineet_nejwala 2023-06-26T16:40:49Z https://community.ruckuswireless.com/t5/ICX-Switches/New-to-Ruckus/m-p/61442#M4409 <P>Good day All</P><P>I just joined a new company and they are installing new ICS 7850 switches, I guess what I should of done is logged into your website and look for documentation.&nbsp; I just started t this company 3 days ago so trying to get things together. How do I engage support if we need to?&nbsp; &nbsp;Sorry for the silly question but I am the only network engineer here and trying to sort things out.&nbsp; Thank you in advance!!!</P><P>Warren</P> Fri, 23 Jun 2023 16:34:12 GMT https://community.ruckuswireless.com/t5/ICX-Switches/New-to-Ruckus/m-p/61442#M4409 war 2023-06-23T16:34:12Z https://community.ruckuswireless.com/t5/ICX-Switches/New-to-Ruckus/m-p/61553#M4410 <P>Hi&nbsp;<a href="https://community.ruckuswireless.com/t5/user/viewprofilepage/user-id/18959">@war</a>&nbsp;</P> <P>You can use below link to contact us via support portal,chat or call us. You would need to share the ICX switch serial number to validate active support for assistance from our technical team.</P> <P><A href="https://support.ruckuswireless.com/contact-us" target="_blank">https://support.ruckuswireless.com/contact-us</A></P> <P>Best Regards</P> <P>Vineet</P> Mon, 26 Jun 2023 16:40:49 GMT https://community.ruckuswireless.com/t5/ICX-Switches/New-to-Ruckus/m-p/61553#M4410 Vineet_nejwala 2023-06-26T16:40:49Z