topic Switch not working in ICX Switches https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58448#M4213 <P>Switch is red and pending on the app. Any help is greatly appreciated.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3642.png" style="width: 1179px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6327i4EE4A0A02DE58E58/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="IMG_3642.png" alt="IMG_3642.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3641.png" style="width: 1179px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6328iE616B39E903AB42A/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="IMG_3641.png" alt="IMG_3641.png" /></span></P><P> </P><P> </P><P>&nbsp;</P><P> </P><P> </P> Mon, 08 May 2023 23:42:23 GMT LetsGetIt 2023-05-08T23:42:23Z Switch not working https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58448#M4213 <P>Switch is red and pending on the app. Any help is greatly appreciated.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3642.png" style="width: 1179px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6327i4EE4A0A02DE58E58/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="IMG_3642.png" alt="IMG_3642.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3641.png" style="width: 1179px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6328iE616B39E903AB42A/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="IMG_3641.png" alt="IMG_3641.png" /></span></P><P> </P><P> </P><P>&nbsp;</P><P> </P><P> </P> Mon, 08 May 2023 23:42:23 GMT https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58448#M4213 LetsGetIt 2023-05-08T23:42:23Z Re: Switch not working https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58494#M4214 <P>Hi&nbsp;<a href="https://community.ruckuswireless.com/t5/user/viewprofilepage/user-id/17330">@LetsGetIt</a>&nbsp;</P><P>Thank you for using the forum.&nbsp;</P><P>It looks like the switch lost the ip address and that's probably why is showing in red.&nbsp;</P><P>-Can you please share with us how are things connected? For example, is the switch connected to a router directly?&nbsp;<BR />-Have you recently had a power outage?<BR />-Is this affecting your connection?</P><P>Best Regards,</P><P>Ayleth Alvarez | Sr Technical Support Engineer | TAC Wired&nbsp;</P> Tue, 09 May 2023 15:53:00 GMT https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58494#M4214 aalvarez6 2023-05-09T15:53:00Z Re: Switch not working https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58580#M4225 <P>&nbsp;</P><DIV>Hi Ayleth,&nbsp;</DIV><DIV>-the switch is connected to an router provided by ATT (if I’m understanding correctly).&nbsp;</DIV><DIV>-no recent powers outage to my knowledge&nbsp;</DIV><DIV>-it is affecting the connection.&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>I have recently unplugged it for 10 minutes and plugged it back up (x2).&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>Thanks</DIV> Thu, 11 May 2023 12:14:41 GMT https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58580#M4225 LetsGetIt 2023-05-11T12:14:41Z Re: Switch not working https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58607#M4226 <P>What is the solution&nbsp;</P> Fri, 12 May 2023 00:22:17 GMT https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58607#M4226 LetsGetIt 2023-05-12T00:22:17Z Re: Switch not working https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58741#M4245 <P>Hi&nbsp;<a href="https://community.ruckuswireless.com/t5/user/viewprofilepage/user-id/17330">@LetsGetIt</a>,&nbsp;</P><P>Is the router connected to the management port on the switch? Or is it connected in one of the other ports? Can you please share with us a picture of how are things connected?&nbsp;</P><P>Best Regards,</P><P>Ayleth Alvarez | Sr Technical Support Engineer | TAC Wired&nbsp;&nbsp;</P> Mon, 15 May 2023 15:47:31 GMT https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58741#M4245 aalvarez6 2023-05-15T15:47:31Z Re: Switch not working https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58821#M4251 <P>I’m not home at the moment. But it’s been connected the same for 3 yrs now. This is the second time I’ve had this issue. It just the first time I didn’t lose the IP address.&nbsp;</P> Tue, 16 May 2023 13:07:57 GMT https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58821#M4251 LetsGetIt 2023-05-16T13:07:57Z Re: Switch not working https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58885#M4255 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="70596970826__395C4323-1F42-418C-9F15-27CE19B2CE6A.jpeg" style="width: 4032px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6447iB8E152C14D229934/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="70596970826__395C4323-1F42-418C-9F15-27CE19B2CE6A.jpeg" alt="70596970826__395C4323-1F42-418C-9F15-27CE19B2CE6A.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="70596970826__395C4323-1F42-418C-9F15-27CE19B2CE6A.jpeg" style="width: 4032px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6449i7AA42DC97B2DCF38/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="70596970826__395C4323-1F42-418C-9F15-27CE19B2CE6A.jpeg" alt="70596970826__395C4323-1F42-418C-9F15-27CE19B2CE6A.jpeg" /></span></P><P> </P><P> </P> Wed, 17 May 2023 12:37:01 GMT https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58885#M4255 LetsGetIt 2023-05-17T12:37:01Z Re: Switch not working https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58887#M4256 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="70596970826__395C4323-1F42-418C-9F15-27CE19B2CE6A.jpeg" style="width: 4032px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6450i6E06CCD69DD8E582/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="70596970826__395C4323-1F42-418C-9F15-27CE19B2CE6A.jpeg" alt="70596970826__395C4323-1F42-418C-9F15-27CE19B2CE6A.jpeg" /></span></P><P> </P> Wed, 17 May 2023 12:38:30 GMT https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58887#M4256 LetsGetIt 2023-05-17T12:38:30Z Re: Switch not working https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58889#M4257 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1479.jpeg" style="width: 4032px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6451i0921D666E7281EDB/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="IMG_1479.jpeg" alt="IMG_1479.jpeg" /></span></P><P> </P> Wed, 17 May 2023 12:39:18 GMT https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58889#M4257 LetsGetIt 2023-05-17T12:39:18Z Re: Switch not working https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58907#M4258 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="70596970826__395C4323-1F42-418C-9F15-27CE19B2CE6A.jpeg" style="width: 4032px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6453i3AC4487D80F2186E/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="70596970826__395C4323-1F42-418C-9F15-27CE19B2CE6A.jpeg" alt="70596970826__395C4323-1F42-418C-9F15-27CE19B2CE6A.jpeg" /></span></P><P> </P> Wed, 17 May 2023 16:39:19 GMT https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58907#M4258 LetsGetIt 2023-05-17T16:39:19Z Re: Switch not working https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58909#M4259 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1479.jpeg" style="width: 4032px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6454iC63127DDA6679308/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="IMG_1479.jpeg" alt="IMG_1479.jpeg" /></span></P><P> </P> Wed, 17 May 2023 16:40:34 GMT https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/58909#M4259 LetsGetIt 2023-05-17T16:40:34Z Re: Switch not working https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/59523#M4288 <P>????</P> Fri, 26 May 2023 12:14:51 GMT https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/59523#M4288 LetsGetIt 2023-05-26T12:14:51Z Re: Switch not working https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/59524#M4289 <P>I sent the pictures over a week ago. Is there a solution.&nbsp;</P> Fri, 26 May 2023 12:16:00 GMT https://community.ruckuswireless.com/t5/ICX-Switches/Switch-not-working/m-p/59524#M4289 LetsGetIt 2023-05-26T12:16:00Z