ruckus switch not working

jcortez5501 — Sat, 08 Apr 2023 18:36:33 GMT

had a power outage at my home and now the icx7150 switch is not working or powering my aps tried everything on the forum with no fix. tried resetting to factory default but now all the light are flashing amber for hours and still nothing. need help as my computers do not have Ethernet ports so i can not even get online hardwired

Re: ruckus switch not working

Chandini — Thu, 13 Apr 2023 12:50:26 GMT

Hi jcortez5501

Thank you for reaching out to us.

From the description above I understand that the issue you are facing is that 7150 switch is not booting up. I also see that you have mentioned the switch is installed in home.

Could you let me know if you are from Lennar Homes ?

Are you able to access the switch using console ?

I have attached a link below for reference . Please run through and try to check if you are able to access the switch using console.

Link :

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-recovery-on-an-ICX7150-switch/td-p/47483

YouTube Video :

https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s

I hope this helps

Thanks

topic Re: ruckus switch not working in ICX Switches

ruckus switch not working

Re: ruckus switch not working