topic Re: ICX7150 PoE power supply and cable inspection in ICX Switches

ICX7150 PoE power supply and cable inspection

CHOIYOUNGJAE — Tue, 21 Mar 2023 06:40:32 GMT

Hello.

I'm contacting you because I have a question.

■ Equipment in use
-ICX7150
Version: SPS08090d

AP: R310

There seems to be a problem with the cable and the power supply to the AP is not working properly.

If you look at the log, the assigned values are the same, but the values in use are different.

What are the other reasons? If it's normal, isn't it normal that all APs have the same amount of power?

I set the automatic cell size, so is the value different?

What is the normal power (mW) value for the R310 AP?

※ Is there a command that can check the port error counter like CISCO?

Help me.
Thank you.

Re: ICX7150 PoE power supply and cable inspection

kamlesh_murthyr — Tue, 21 Mar 2023 08:03:12 GMT

Hi @CHOIYOUNGJAE

I do understand that you are facing power issue with the AP.

May I know the port no where the AP is connected ?

As well to check the crc errors on port you use following below commands :

Show interface Ethernet x/x/x

Show statistics Ethernet x/x/x

You can refer APR310 data sheet for its minimum required power to get power On in below link : https://webresources.ruckuswireless.com/datasheets/r310/ds-ruckus-r310.pdf

POWER3
Power Supply Maximum Power Consump੏on
802.3af · 11W
DC input 12 VDC 10A · 9W

Regards,

Kamlesh M

Re: ICX7150 PoE power supply and cable inspection

CHOIYOUNGJAE — Tue, 21 Mar 2023 08:45:58 GMT

Hello, Kamlesh Murthyr

Provide port name information.

Please help me
Thank you.

Re: ICX7150 PoE power supply and cable inspection

CHOIYOUNGJAE — Tue, 21 Mar 2023 08:47:49 GMT

Hello, Kamlesh Murthyr

Provide port name information.

Please help me
Thank you.

Re: ICX7150 PoE power supply and cable inspection

kamlesh_murthyr — Tue, 21 Mar 2023 09:03:08 GMT

Hi @CHOIYOUNGJAE ,

I do see that you have ran "show interface brief"

Please do run "show interface ethernet x/x/x" or "show statistics ethernet x/x/x" for CRC errors.

For ex : "show interface ethernet 1/1/5" or "show statistics Ethernet 1/1/5"

Regards

Kamlesh M

Re: ICX7150 PoE power supply and cable inspection

Chandini — Tue, 21 Mar 2023 09:39:50 GMT

Adding to the post . Please refer the below links for more details on displaying interface details.

Links:

For PoE related concerns please check below links

Links :

https://docs.commscope.com/bundle/fastiron-08095-managementguide/page/GUID-36148BA0-4CDB-4551-9463-C1ABD8139CCB.html

Videos:

I hope this helps. Thanks

Re: ICX7150 PoE power supply and cable inspection

CHOIYOUNGJAE — Wed, 22 Mar 2023 00:48:39 GMT

Hello, Chandini

Thank you for your answer.
I'll check.

Re: ICX7150 PoE power supply and cable inspection

kamlesh_murthyr — Wed, 22 Mar 2023 05:35:15 GMT

Hi @CHOIYOUNGJAE,

As per the output you have shared I do see that ports are allocated with 15watts and each AP consumes between 2.7 to 5 watts from the ports. Well if you have enabled auto power negotiation in AP, The Aps will negotiates and consume power as much it required so its normal that each AP have different power consumption values. Unless you haven't face any AP power off or AP's radio off issue its fine only and I hope your query has been addressed.

Note: Please feel free to mark the post as ACCEPTED SOLUTIONS if its addressed your query.

Regards,

Kamlesh M.

Re: ICX7150 PoE power supply and cable inspection

CHOIYOUNGJAE — Thu, 23 Mar 2023 00:41:03 GMT

Hello.kamlesh_murthyr

Thank you for your answer.

Re: ICX7150 PoE power supply and cable inspection

CHOIYOUNGJAE — Mon, 27 Mar 2023 06:28:32 GMT

안녕, Kamlesh_murthyr

AP가 연결된 많은 포트에서 CRC 오류가 발생합니다.

Statistics Information for each port :
Port Link State Dupl Speed Trunk Tag Pvid Pri MAC Name
1/1/1 Up Forward Full 100M None No 1 0 dcae.eb33.1ca0 == OHT-AP-27 ==

Port 1/1/1 Counters:
InOctets 263881806638 OutOctets 184937603542
InPkts 1894353757 OutPkts 2049601609
InBroadcastPkts 2484218 OutBroadcastPkts 80344909
InMulticastPkts 1406595 OutMulticastPkts 27538477
InUnicastPkts 1890462944 OutUnicastPkts 1941718223
InBadPkts 78216
InFragments 19073
InDiscards 0 OutErrors 0
CRC 58725 Collisions 0
InErrors 78216 LateCollisions 0
InGiantPkts 418
InShortPkts 19073
InJabber 0 OutDiscards 0
InFlowCtrlPkts 1513455902 OutFlowCtrlPkts 0
InBitsPerSec 10304 OutBitsPerSec 19528
InPktsPerSec 5 OutPktsPerSec 18
InUtilization 0.00% OutUtilization 0.01%

Please check.
Thank you

Re: ICX7150 PoE power supply and cable inspection

kamlesh_murthyr — Tue, 28 Mar 2023 01:40:15 GMT

Hi @CHOIYOUNGJAE

Could you please share the output of "Show statistics ethernet 1/1/1"

Also please do refer below article related to CRC error in switch port : https://cloudsupport.ruckuswireless.com/answers/000006902

Regards,

Kamlesh M

Re: ICX7150 PoE power supply and cable inspection

CHOIYOUNGJAE — Wed, 29 Mar 2023 07:18:18 GMT

Hello, Kamlesh_murthyr

Here is the information you requested.

Port Link State Dupl Speed Trunk Tag Pvid Pri MAC Name
1/1/1 Up Forward Full 100M None No 1 0 dcae.eb33.1ca0 == OHT-AP-27 ==

Port 1/1/1 Counters:
InOctets 263230829105 OutOctets 184172336597
InPkts 1889114364 OutPkts 2041809959
InBroadcastPkts 2475658 OutBroadcastPkts 78091319
InMulticastPkts 1398325 OutMulticastPkts 27318152
InUnicastPkts 1885240381 OutUnicastPkts 1936400488
InBadPkts 78199
InFragments 19068
InDiscards 0 OutErrors 0
CRC 58713 Collisions 0
InErrors 78199 LateCollisions 0
InGiantPkts 418
InShortPkts 19068
InJabber 0 OutDiscards 0
InFlowCtrlPkts 1513455902 OutFlowCtrlPkts 0
InBitsPerSec 17880 OutBitsPerSec 25656
InPktsPerSec 15 OutPktsPerSec 31
InUtilization 0.01% OutUtilization 0.02%

Please check.
Thank you.

Re: ICX7150 PoE power supply and cable inspection

kamlesh_murthyr — Wed, 29 Mar 2023 08:12:41 GMT

Hi @CHOIYOUNGJAE

Thanks for the providing the details.

You can swap AP to different port then observe whether any CRC errors are coming.

As well try to connect with different cable from the switch then observe the status.

If still getting the CRC errors means please do log a case using below

through chat by clicking the following below link so that we will help you in troubleshooting .

https://support.ruckuswireless.com/contact-us

Regards,

Kamlesh M

Re: ICX7150 PoE power supply and cable inspection

CHOIYOUNGJAE — Thu, 30 Mar 2023 08:46:26 GMT

Hello, Hikamlech_Murtir

Can I know the command to initialize the CRC error accumulated on the port?

Please check.
Thank you.

Re: ICX7150 PoE power supply and cable inspection

kamlesh_murthyr — Fri, 31 Mar 2023 03:10:17 GMT

Hi @CHOIYOUNGJAE

As I mentioned earlier you can check CRC errors on the port with following below commands :

"Show interface ethernet x/x/x" and "Show statistics ethernet x/x/x"

CRC errors occurs due to bad physical cable or transceivers so please try swap the cable and port of the AP then observe the status of the port.

Regards,

Kamlesh M