topic Re: PUS status changed cause stack member reboot in ICX Switches

PUS status changed cause stack member reboot

acmesupport — Tue, 01 Nov 2022 08:22:54 GMT

Dear ALL,

I'm troubleshooting the ICX stack switch, i found the active member's PUS status changed, the other stack member will reboot, anyone can correct me?

Support

Re: PUS status changed cause stack member reboot

acmesupport — Tue, 01 Nov 2022 08:26:01 GMT

##### Session : Console

Oct 28 12:37:51 PSU 2 status changed, refer "show chassis" output for more details
`@Oct 28 12:37:51 PSU 2 status changed, refer "show chassis" output for more details
`@Oct 28 12:37:51 PSU 2 status changed, refer "show chassis" output for more details

##### Session : SSH 1

Oct 28 12:37:51 Debug: Oct 28 12:37:51 T=41d18h2m45.4: Unit 1 loses all neighbors.
Oct 28 12:37:51 Debug: Oct 28 12:37:51 T=41d18h2m45.4: Active unit 1 deletes u2 but keeps its static config.
Oct 28 12:37:51 Debug: Oct 28 12:37:51 T=41d18h2m45.4: Active unit 1 deletes u3 but keeps its static config.

Re: PUS status changed cause stack member reboot

BenBeck — Tue, 01 Nov 2022 12:22:27 GMT

I would say just that information is a bit too vague to know for certain. I would advise opening a support case (see my signature) so it can be properly investigated. Please include the following output with your case:

skip

show tech

show chassis

dm stk show hit log

Re: PUS status changed cause stack member reboot

acmesupport — Thu, 10 Nov 2022 22:36:09 GMT

This is quite urgent, i attached here first

*content removed by moderator*

Re: PUS status changed cause stack member reboot

acmesupport — Thu, 10 Nov 2022 22:36:23 GMT

i had downloaded the log, can you help?

*content removed by moderator*

Re: PUS status changed cause stack member reboot

BenBeck — Thu, 10 Nov 2022 22:37:52 GMT

Hey @acmesupport

We cannot allow such links on a public forum. Please open a support case to get official assistance on this item. Or feel free to paste any output and we will give best-effort help here.

Re: PUS status changed cause stack member reboot

acmesupport — Mon, 14 Nov 2022 07:36:48 GMT

I got the smiliar several logs, the unit 1's PSU1 are connected to Mains Electricity, the PSU2 are connected to UPS.