topic Re: Timestamp for...The system started at 01:44:02 Eastern Wed Apr 27 2022....keeps changing. in ICX Switches

Timestamp for...The system started at 01:44:02 Eastern Wed Apr 27 2022....keeps changing.

chardto — Thu, 28 Apr 2022 20:15:56 GMT

As the subject mentions. When you do a "show ver" on an ICX7550 you get the following output towards the bottom. This command was run today at 4:00p EST.

---
The system started at 01:44:02 Eastern Wed Apr 27 2022
---

The system started time above is 01:44:02. I've noticed this time changes depending on when you issue the "show ver" command. For instance on this switch when I issued the command this morning (9:30a) it returned the following. "The system started at 01:42:55 Eastern Wed Apr 27 2022". To me the "system started" time should not change as its the time when the system started. Why does it keep drifting? I have 8 of these switches and they all drift over time. Go in to one switch and issue the sho ver command and record the output. Then wait for an hour and go back to the same switch and enter the show ver command again. Just the time it took me to write this and run the command again shows: "The system started at 01:44:06 Eastern Wed Apr 27 2022" so its drifted 4 seconds in that time.

All switches are running 08.0.95f

Thanks,

chardto

Re: Timestamp for...The system started at 01:44:02 Eastern Wed Apr 27 2022....keeps changing.

chardto — Fri, 29 Apr 2022 17:50:38 GMT

Anyone else seeing this behavior?

Re: Timestamp for...The system started at 01:44:02 Eastern Wed Apr 27 2022....keeps changing.

BenBeck — Wed, 04 May 2022 20:14:47 GMT

Hey @chardto

Please open a support case so this can be investigated properly. See my signature below.

Re: Timestamp for...The system started at 01:44:02 Eastern Wed Apr 27 2022....keeps changing.

chardto — Wed, 04 May 2022 20:43:00 GMT

I would be happy to do just that except my support only includes lifetime warranty replacement. I've been told that no trouble shooting can be done but they would be happy replace the switch. Update since original post....I've just recently opened an RMA for two switches I have at one location that randomly reload for no noticeable reason. They have done this 5 times in the last month but at different times for each switch. No trouble shooting was done and they sent me two replacement switches. I tried at that time to make him aware of the time drift but again, no trouble shooting allowed with my support contract.

I would be willing to share any info I can.

Chris

Re: Timestamp for...The system started at 01:44:02 Eastern Wed Apr 27 2022....keeps changing.

BenBeck — Wed, 04 May 2022 20:53:46 GMT

Hey @chardto

Did you purchase a support contract? 7550 is a pretty new switch, so I would think you should have support.

Re: Timestamp for...The system started at 01:44:02 Eastern Wed Apr 27 2022....keeps changing.

chardto — Thu, 19 May 2022 21:12:53 GMT

Yes, we did but somehow only two out of the eight switch have the support we expect. I have contacted support and they are now looking in to the other six switches. Also, this timestamp drift is prevalent in the 95fc code as well.

Re: Timestamp for...The system started at 01:44:02 Eastern Wed Apr 27 2022....keeps changing.

chardto — Wed, 08 Jun 2022 18:08:12 GMT

Support is now looking in to this anomaly.

Re: Timestamp for...The system started at 01:44:02 Eastern Wed Apr 27 2022....keeps changing.

chardto — Mon, 26 Sep 2022 20:13:29 GMT

Case 01343825