topic Re: ICX-7150 9.00.10 Web Service in ICX Switches

ICX-7150 9.00.10 Web Service

GregNI — Sat, 15 Jan 2022 18:26:57 GMT

I have just upgraded my ICX-7150 stack to release 09.00.10 from 8.0.95d and the Web interface has disappeared. If I do an nmap scan neither of the ports is open 80 or 443.

Any ideas for things to check?

Can I force the servers to start manually?

I have checked that I have all the prerequisites from the manual in place:

telnet@Stack(config)#sh web

HTTP server status: Enabled

HTTPS server status: Enabled

No web connection.

and

telnet@Stack(config)#sh user

Username Password Encrypt Priv Status Expire Time

======================================================================================================================

ansible ****************************************** enabled 0 enabled Never

super ****************************************** enabled 0 enabled Never

admin ****************************************** enabled 0 enabled Never

webuser ****************************************** enabled 0 enabled Never

and

aaa authentication login default local

aaa authentication web-server default local

Re: ICX-7150 9.00.10 Web Service

BenBeck — Sun, 16 Jan 2022 15:54:00 GMT

Hey Greg,

That is all you should need to access the web server. I have a 7150 running 9010 and can access the web GUI with no issue. Something could have happened during the code upgrade. You could retry copying the UFI image and reloading. If that doesn't work, I would advise opening a case (see my signature).

Re: ICX-7150 9.00.10 Web Service

GregNI — Sun, 16 Jan 2022 23:57:13 GMT

Thanks for your reply. Case opened. 🙂

I have a standalone 7250 and it works fine. It's all a bit odd.

Thanks.

Re: ICX-7150 9.00.10 Web Service

mohammad_atmazi — Mon, 17 Jan 2022 09:58:20 GMT

If you connect to the switch via console and change the IP address you will be able to see the GUI after that you can roll back to the old IP address.

To solve the issue you need to upgrade the image code again.

Good luck.

Re: ICX-7150 9.00.10 Web Service

GregNI — Mon, 17 Jan 2022 10:18:48 GMT

Thanks for the pointer. The steps which worked for me were:

1. Cleared the IP address associated with the VE for the VLAN I am using

2. Added a different IP address to a loopback interface

3. Tried to connect a browser to the loopback address which failed.

4. Removed the IP from the loopback interface

5. Put the old IP address back on the original VE

6. Connected a browser which worked fine.

Re: ICX-7150 9.00.10 Web Service

timothy_kamps — Tue, 01 Mar 2022 21:46:56 GMT

I am seeing this on multiple ICX switches (7150, 7250, 7450) when upgrading from various RUCKUS ICX FastIron 08.0.9X UFI versions to 09.0.10a of switch code.

I have tried changing IPs on them and then changing them back but the browser still gives the error page no matter the IP address assigned.

Any other ideas?

Thanks!

Tim

Re: ICX-7150 9.00.10 Web Service

timothy_kamps — Wed, 02 Mar 2022 20:42:15 GMT

Support said to check if the config contained web-management disable, as this setting happens when you update to 09.0.10.

Sure, enough. Here is more info:

This link has more information about it.

https://docs.commscope.com/bundle/fastiron-09010-webguide/page/GUID-43210924-D6FC-4FAB-B7E3-91CF51FDA392.html

Note: Web management HTTP configuration in pre-09.0.00 image will be disabled on upgrade to 09.0.00 release and web management access over HTTPS gets enabled by default.

Seems even though HTTPS server is enabled, the other command overrides it.