topic Re: 0x43 illegal class reported by PD in ICX Switches

0x43 illegal class reported by PD

jt5066876 — Wed, 06 Oct 2021 15:55:40 GMT

I have 2 Ruckus ICX7450-48P switches that are having similar issues with POE. I'm receiving "illegal class reported by PD". The lights on the POE devices blink on and off continuously.

So far I've tried 4 different Unifi Access Points and one IP Phone

Both switches are on the latest GA and running POE version 02.1.8 Build 004. Any assistance would be greatly appreciated

Please see inline power commands below:

SSH@ICX7450-48P Switch#show inline power

Power Capacity: Total is 748000 mWatts. Current Free is 748000 mWatts.

Power Allocations: Requests Honored 4 times

Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/
State State Consumed Allocated Error
-----------------------------------------------------------------------------
1/1/1 Off Off 0 0 n/a n/a 3 n/a
1/1/8 On Off 0 0 n/a n/a 3 illegal class reported by PD

SSH@ICX7450-48P Switch#show inline power detail

Power Supply Data On unit 1:
++++++++++++++++++

Power Supply Data:
++++++++++++++++++

power supply 1 is not present
Power Supply #2:
Max Curr: 13.9 Amps
Voltage: 54.0 Volts
Capacity: 748 Watts
PoePower: 748 Watts

POE Details Info. On Unit 1 :

General PoE Data:
+++++++++++++++++

Firmware
Version
----------------
02.1.8 Build 004

Hardware
Version
----------------
V1R2

Device HW version : 0:V1R2 1:V1R2 2:V1R2 3:V1R2 4:V1R2 5:V1R2 6:V1R2
Device Temperature(deg-C) : 0:40 1:40 2:46 3:44 4:46 5:48 6:46
Device Status : 0:VOP-Sev1 1:VOP-Sev1 2:Good 3:Good 4:Good 5:Good 6:Good

Cumulative Port State Data:
+++++++++++++++++++++++++++

#Ports #Ports #Ports #Ports #Ports #Ports #Ports
Admin-On Admin-Off Oper-On Oper-Off Off-Denied Off-No-PD Off-Fault
-------------------------------------------------------------------------
1 47 0 48 0 1 1

Cumulative Port Power Data:
+++++++++++++++++++++++++++

#Ports #Ports #Ports Power Power
Pri: 1 Pri: 2 Pri: 3 Consumption Allocation
-----------------------------------------------
0 0 1 0.000 W 0.000 W

SSH@ICX7450-48P Switch#show inline power emesg

Log Size: 2000 entries. Number of entries in use: 1238 for unit 1.
Log printing is requested for complete log.
+-----+--------------------+-----+-----+---------+---------------------------------------------+
|S.No.|Timestamp | Sys | Dev | Port | Event Trace Message |
+-----+--------------------+-----+-----+---------+---------------------------------------------+
PD
1001 | Wed Oct 6 07:47:58 | N | N/A | 1/1/8 | 0x43 illegal class reported by PD
1002 | Wed Oct 6 07:48:18 | N | N/A | 1/1/8 | 0x06 Detection in Progress
1003 | Wed Oct 6 07:49:18 | N | N/A | 1/1/8 | 0x43 illegal class reported by PD
1004 | Wed Oct 6 07:49:38 | N | N/A | 1/1/8 | 0x06 Detection in Progress
1005 | Wed Oct 6 07:50:10 | N | N/A | 1/1/8 | PoE Driver: User Off, HW: User Off
1006 | Wed Oct 6 07:50:10 | N | N/A | 1/1/8 | Power disabled. User off
1007 | Wed Oct 6 07:50:13 | N | N/A | 1/1/8 | Allocated power of 60000 mwatts
1008 | Wed Oct 6 07:50:14 | N | N/A | 1/1/8 | 0x1B Detection in Progress
1009 | Wed Oct 6 07:50:19 | N | N/A | 1/1/8 | Released complete power of 60000 mW
1010 | Wed Oct 6 07:50:34 | N | N/A | 1/1/8 | 0x43 illegal class reported by PD
1011 | Wed Oct 6 07:51:14 | N | N/A | 1/1/8 | 0x06 Detection in Progress

1096 | Wed Oct 6 08:57:02 | N | N/A | 1/1/8 | PoE Driver: User Off, HW: User Off
1097 | Wed Oct 6 08:57:31 | N | N/A | 1/1/8 | Allocated power of 60000 mwatts
1098 | Wed Oct 6 08:57:32 | N | N/A | 1/1/8 | 0x1B Detection in Progress
1099 | Wed Oct 6 08:57:37 | N | N/A | 1/1/8 | Released complete power of 60000 mW
1100 | Wed Oct 6 08:57:44 | N | N/A | 1/1/8 | 0x06 Detection in Progress
1101 | Wed Oct 6 08:59:52 | N | N/A | 1/1/8 | 0x43 illegal class reported by PD
1102 | Wed Oct 6 09:00:12 | N | N/A | 1/1/8 | 0x06 Detection in Progress
1103 | Wed Oct 6 09:01:52 | N | N/A | 1/1/8 | 0x43 illegal class reported by PD
1104 | Wed Oct 6 09:02:12 | N | N/A | 1/1/8 | 0x06 Detection in Progress
1105 | Wed Oct 6 09:02:32 | N | N/A | 1/1/8 | 0x43 illegal class reported by PD
1106 | Wed Oct 6 09:02:36 | N | N/A | 1/1/8 | 0x06 Detection in Progress
1107 | Wed Oct 6 09:03:32 | N | N/A | 1/1/8 | 0x43 illegal class reported by PD
1108 | Wed Oct 6 09:04:32 | N | N/A | 1/1/8 | 0x06 Detection in Progress
1109 | Wed Oct 6 09:05:12 | N | N/A | 1/1/8 | 0x43 illegal class reported by PD
1110 | Wed Oct 6 09:05:52 | N | N/A | 1/1/8 | 0x06 Detection in Progress
1111 | Wed Oct 6 09:06:32 | N | N/A | 1/1/8 | 0x1B Detection in Progress
1112 | Wed Oct 6 09:06:33 | N | N/A | 1/1/8 | 0x06 Detection in Progress

1235 | Wed Oct 6 10:41:12 | N | N/A | 1/1/8 | 0x43 illegal class reported by PD
1236 | Wed Oct 6 10:41:52 | N | N/A | 1/1/8 | 0x06 Detection in Progress
1237 | Wed Oct 6 10:45:52 | N | N/A | 1/1/8 | 0x43 illegal class reported by PD
1238 | Wed Oct 6 10:46:12 | N | N/A | 1/1/8 | 0x06 Detection in Progress
+-------+----------------+-----+-----+----------+---------------------------------------------+

Re: 0x43 illegal class reported by PD

BenBeck — Wed, 06 Oct 2021 15:58:04 GMT

Hey There,

I would recommend opening a support case so we can take a closer look. Please see my signature.

Re: 0x43 illegal class reported by PD

jt5066876 — Wed, 06 Oct 2021 16:02:02 GMT

Ben, thank you for your quick response. Unfortunately, both switches are used and out of support contract period

Re: 0x43 illegal class reported by PD

BenBeck — Wed, 06 Oct 2021 16:09:15 GMT

Understood. Illegal class reported by PD is generally something non-switch related, but not always. Are the APs looking for passive POE? Some APs need an active-to-passive adapter. I believe a couple common Ubiquiti APs use something like this. You could certainly check with the AP vendor if you have support there.

Re: 0x43 illegal class reported by PD

todd_adamson — Wed, 06 Oct 2021 16:14:26 GMT

Most Unifi PoE equipment does not operate use 802.3af or 802.3at standards. They use Passive PoE, which is not compliant with the above stated. Not many switches will work with passive PoE. Without a converter in place, they won't work with each other.

I'm not sure about the phone, can't tell for sure if that is a Unifi Phone as well by your description.

Todd

Re: 0x43 illegal class reported by PD

jt5066876 — Wed, 06 Oct 2021 16:30:36 GMT

No, I've confirmed that the APs are active poe and use the IEEE 802.3at standards

If it means anything, I've connected all the POE devices to an older ICX-6610 24P switch and they work without any issues. I've even swapped the power supply from ICX-6610

Re: 0x43 illegal class reported by PD

BenBeck — Wed, 06 Oct 2021 16:33:20 GMT

@jt5066876 What code are you on? (show ver | inc bin)

Re: 0x43 illegal class reported by PD

jt5066876 — Wed, 06 Oct 2021 16:37:04 GMT

SSH@ICX7450-48P Switch#show ver | inc bin
(29360128 bytes) from Primary SPS09000.bin (UFI)

Re: 0x43 illegal class reported by PD

BenBeck — Wed, 06 Oct 2021 16:54:06 GMT

I would not recommend 9.0 flat. The only reason to be on that code stream is for a new feature or if you have a 7850-48C. I would recommend looking at 8090/8095 code streams, although unsure if that will make any difference for you. Also, you will likely need to reconfigure the switch due to major CLI/code changes between 809x and 9.0.

Re: 0x43 illegal class reported by PD

jt5066876 — Wed, 06 Oct 2021 17:28:50 GMT

I was running version 8090 previously and encountered the same issue

Re: 0x43 illegal class reported by PD

BenBeck — Wed, 06 Oct 2021 17:30:33 GMT

Got it. It certainly could be a switch issue, but hard to say without a proper investigation. If you bought it used that would likely void the warranty.