topic Re: There was a problem updating a new ICX7150-24 switch. it keeps on bringing Acess verification. in ICX Switches

There was a problem updating a new ICX7150-24 switch. it keeps on bringing Acess verification.

james_aina — Thu, 28 Mar 2019 20:42:51 GMT

There was a problem updating a new ICX7150-24 switch. it keeps on bringing Acess verification. Enter username and password. I have never set any username and password on it. Kindy help.

Re: There was a problem updating a new ICX7150-24 switch. it keeps on bringing Acess verification.

BenBeck — Thu, 28 Mar 2019 20:49:23 GMT

Hey James,

There may be some AAA statements causing this. Did you try SSH, telnet and console? If you are locked out of all three, I would recommend opening a support case and one of our engineers can help you recover.

https://support.ruckuswireless.com/cases/new

Re: There was a problem updating a new ICX7150-24 switch. it keeps on bringing Acess verification.

ravi_vatsavai — Thu, 28 Mar 2019 21:06:26 GMT

I believe the upgrade is to 8090 release. Beginning this release, ICX has a default username and password and has the SSH turned ON by default. The default credentials are super (for username) and sp-admin (for password) when you are trying to access the switch using SSH/Telnet/Console/Web. Once you are in, aaa settings can be removed to open up access to the switch.

Re: There was a problem updating a new ICX7150-24 switch. it keeps on bringing Acess verification.

martin_martin — Fri, 29 Mar 2019 08:26:54 GMT

and on first time login with super/sp-admin you are prompted to change the password.

Kind regards
Martin

Re: There was a problem updating a new ICX7150-24 switch. it keeps on bringing Acess verification.

netwizz — Fri, 29 Mar 2019 12:04:21 GMT

I was just going to say that. If it is not updated to 08090, then you need to do a password recovery. If that is the case, press 'b' to interrupt boot and type "no password" without the quotes. Then I believe it is just 'boot'