topic Re: I have a ICX 7150 that is considered a "brick". I can not get the TFTP or ping to work in ICX Switches

I have a ICX 7150 that is considered a "brick". I can not get the TFTP or ping to work

keith_edmonds — Fri, 09 Oct 2020 13:31:31 GMT

I have a ICX 7150 that is considered a "brick". I can not get the TFTP to work...Can not even get the ping command to work. Does anyone know of any command that will bring the basic network function back in order to TFTP?

ICX7150-Boot>printenv
baudrate=9600
ipaddr=192.168.1.30
serverip=192.168.1.41
netmask=255.255.255.0
gatewayip=192.168.1.1
uboot=mnz10115.bin
ver=10.1.15T225 (Jan 30 2019 - 23:08:47 -0800)
Environment size: 166/16379 bytes

ICX7150-Boot>ping 192.168.1.30
ERROR: gmac_set_speed: Invalid GMAC speed(0
)! at ../drivers/net/bcm-xgs-eth-gmac.c:757/gmac_set_speed()
Using bcm_xgs_gmac-0 device

ARP Retry count exceeded; starting again ping failed; host 192.168.1.30 is not alive

ICX7150-Boot>

Re: I have a ICX 7150 that is considered a "brick". I can not get the TFTP or ping to work

simon_pollard — Fri, 09 Oct 2020 14:58:34 GMT

Hi Keith

You switch does not have it's operating system so is stuck at the boot level, instructions on how to recover a switch in this condition are here https://docs.commscope.com/bundle/fastiron-08095-upgradeguide/page/GUID-9B5D5A56-039D-44FB-8FD2-B9B5...

Alternatively you can open a support case and have the switch replaced under it's lifetime warranty https://support.ruckuswireless.com

Re: I have a ICX 7150 that is considered a "brick". I can not get the TFTP or ping to work

keith_edmonds — Fri, 09 Oct 2020 15:04:34 GMT

Thanks Simon, The recover instructions do not work since the switch can not perform basic network functions. It can not even ping itself and there is no link on any of the ports. BTW, i am an employee as well. I did speak with support and they did suggest to get a new switch. I am hoping that I can save this one -- I now consider this a challenge:). If I was able to get the TFTP working, then it would be easy to bring it back, but as of right now it is not working.

Re: I have a ICX 7150 that is considered a "brick". I can not get the TFTP or ping to work

tony_heung — Fri, 09 Oct 2020 21:44:13 GMT

It happened to me today as well. I am trying to stack two 7150 and hoping factory resetting the second 7150 would just automatically join the slack but found it is running mismatch firmware. So I factory reset it again and hoping it would just get an IP address for management, and I can use Unleashed to upgrade the firmware to match the first 7150. But after second factory reset, it does get an IP address but not responding to ping, or very occasionally a few successful ping packets but definitely unable to ssh to it.

Long story short, I simply load the matching image using USB drive, problem solved, as long as you are not running the FIPS version of ICX.

Good luck.

https://docs.commscope.com/bundle/fastiron-08095-upgradeguide/page/GUID-A66595C5-FDA6-4053-AC95-A122...

Re: I have a ICX 7150 that is considered a "brick". I can not get the TFTP or ping to work

hashim_bharooc1 — Sat, 10 Oct 2020 20:42:21 GMT

Hi,
You are not pointing to the image file also you need to have tftp server ip and gateway the same. Make sure it is connecting on the management ethernet connection to your tftp server.

If you look at your environment we see:
ICX7150-Boot>printenv
baudrate=9600
ipaddr=192.168.1.30
serverip=192.168.1.41
netmask=255.255.255.0
gatewayip=192.168.1.1
uboot=mnz10115.bin
ver=10.1.15T225 (Jan 30 2019 - 23:08:47 -0800)
Environment size: 166/16379 bytes

Can you keep your gateway and serverip the same and run commands:
setenv gatewayip=192.168.1.41
saveenv

After that you do the following:
ping the tftp server, if it works then make sure the image is on the root of tftp server the n do following based on the image you have:
setenv image_name SPR08090g.bin (what ever image name you chsooe for the right type of ICX model)
saveenv
update_primary
update_secondary
update_uboot
reset

Also if you are going from any 8080 or below code please first upgrade to 8080f non UFI reload then then go to 809x UFI image
Hope this helps.

Thanks
Hashim

Re: I have a ICX 7150 that is considered a "brick". I can not get the TFTP or ping to wor

bennypal — Tue, 19 Dec 2023 15:42:32 GMT

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Re: I have a ICX 7150 that is considered a "brick". I can not get the TFTP or ping to wor

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