topic Re: How to perform a hard reset on icx 7450? in ICX Switches

How to perform a hard reset on icx 7450?

yawovi_akakpo — Mon, 12 Aug 2019 12:55:09 GMT

How to perform a hard reset on icx 7450? I tried this procedure but it did not work:
1 Remove power from the switch.
2 Press and hold the reset button and apply power to the switch.
3 Release the reset button after all of the system LEDs flash amber.

Re: How to perform a hard reset on icx 7450?

netwizz — Mon, 12 Aug 2019 13:00:52 GMT

I think the reset button acts differently before 08.0.70 build families. It might have erased only the password.

Put in a console cable and see if you can enable and then do a erase startup-config.

****

If not, you can reboot it and at some point will be asked to press b to enter the boot monitor mode...

If you do that you can then enter

no password
boot

From there once it boots...

enable
erase startup-config

Re: How to perform a hard reset on icx 7450?

james_schena — Mon, 12 Aug 2019 13:35:06 GMT

If you really want to reset the device and not just PW recover you can try this as well:

stop boot process with break sequenced "b" to enter boot mode
!
factory set-default
!
boot system flash primary

Re: How to perform a hard reset on icx 7450?

simon_pollard — Mon, 12 Aug 2019 13:49:27 GMT

The reset sequence using the front panel button was introduced in 8.0.70 so it will not work if the 7450 is using an earlier release and you will need to use the method described by James.

From 8.0.80 you can also use the erase system factory-default command at the enable prompt.

Re: How to perform a hard reset on icx 7450?

yawovi_akakpo — Mon, 12 Aug 2019 14:12:36 GMT

The issue is, i can't access the console to do a erase startup-config. When i boot or reboot the device, no output in putty. yes i changed the port speed rate. I used the USB port and mgnt port.

Re: How to perform a hard reset on icx 7450?

simon_pollard — Mon, 12 Aug 2019 16:28:31 GMT

Hi, The "mini USB" port is actually a serial port, did you use the serial cable that came with the 7450?

Simon

Re: How to perform a hard reset on icx 7450?

netwizz — Mon, 12 Aug 2019 16:49:43 GMT

Not the OP, but now I remember this strange setup.

I use an (genuine) FTDI USB to Serial DB-9 serial port or the Keyspan (TI chipset) USB to serial. When I plug it into a computer, it shows up in Device manager as a serial port (i.e. COM1 or similar). From there, I attach a standard DB9 to RJ45 (network cable "female" keystone jack) adapter - have a box with probably a hundred of them attached to typical rollover console cables.

Out of the DB9 to RJ45 adapter, I attach the RJ45 end of the console cable that comes with the ICX-7450. It has a male RJ45 connector on one end like a network cable, and the other end is the "mini USB"

Once you find this, you should be all set.

After that PuTTY and select the serial radio button and make sure the serial line is set to COM1 (or more specifically what the device manager is showing). Speed is 9600 (baud)

The actual serial settings that work are 9600, 8 data bits, 1 stop bits, Parity None.

On the ICX platform if you go to Terminal, Keyboard (within PuTTy), you probably will want to set the Backspace key "Control-H" then it will properly interpret backspaces. This setting works fine on Cisco, Palo Alto, and most others, too. Have no idea why it is not the default.

Re: How to perform a hard reset on icx 7450?

hashim_bharooc1 — Tue, 13 Aug 2019 22:13:32 GMT

hey Yavowi,
1. Remove power from the switch.
2. Press and hold the reset button and apply power to the switch. Keep the rest button pressed for 10+ seconds.
3. Release the reset button after all of the system LEDs flash amber.
4. All System LED start blinking green and System is erasing the data.
5. All Systems LED will turn Solid Green. Erase Complete, system will reload.
6. System is Solid Green. Factory reset complete.
Once done you can connect ICX to dhcp server and it will give it and ip address then you can telnet to that i1 Remove power from the switch.

Hope this helps.

Thanks
Hashim

Re: How to perform a hard reset on icx 7450?

va1046 — Fri, 21 Oct 2022 04:47:11 GMT

Engineering has confirmed that Factory Reset (to default state) is NOT supported on: ICX7250 and ICX 7450.

There was some documentation error about the same on these platforms and is corrected now.

We had some inconsistencies in the software where F/D wasn't triggered as expected on the

Supported models : ICX 7150, ICX 7550, ICX 7650 and ICX 7850.

Engineering has fixed the same in 9.0 version and prep-ported the fix to 8095j. Now these models support Factory Reset.

I tested factory reset on ICX 7550 switch with 8095h, 8095j and is working perfectly.

While we are testing the feature in our lab we observed the below behavior.

If we immediately release the Reset button within 2 Amber blinks after the power cable is plugged in, then Factory reset is triggered.
If you press the reset button for a longer time then Factory Reset Mode button interrupt is getting cleared during bootup and hence Factory reset is Not triggered.

Re: How to perform a hard reset on icx 7450?

Ramu — Tue, 07 Feb 2023 08:28:56 GMT

I am unable to assign ip to switch ruckus icx7150. Please hlp

Re: How to perform a hard reset on icx 7450?

va10461 — Tue, 19 Sep 2023 05:40:03 GMT

Hi Ramu,

I believe you are talking about management ip address on switch.

On Layer 2 switches, the management ip address and the default gateway are assigned globally, only one per switch.

Example:

switch(config)# ip address 192.22.33.45/24
switch(config)# ip default-gateway 192.22.33.1

On Layer 3 switches, each IP address is assigned at teh interface level, not at the global level

- The IP address of any interface ont eh router can be used for management

router(config) # interface eth 1/1/9
router(config-if-e1000-1/1/9)#ip address 192.22.33.45/24