topic Re: REST API “Permission Denied” Error When Accessing /aps Endpoint on Ruckus Controller in SmartZone and Virtual SmartZone

REST API “Permission Denied” Error When Accessing /aps Endpoint on Ruckus Controller

Sayedtaban — Mon, 27 Oct 2025 06:44:33 GMT

I’ve been working on retrieving information from a Ruckus controller using the REST API on my VPS.

Here’s what I did:

I selected the username that belongs to the super-admin group.
I successfully obtained the login cookies using this username and password (I confirmed I can log in via the controller web UI).
Using these cookies, I can successfully access the /domains endpoint.
However, when I try to access the /aps endpoint, I receive the following error:
{"message":"Permission denied (Access is denied)","errorCode":211,"errorType":"Lack of admin privilege"}
Even though I’m using a super-admin account, the controller still reports that I lack admin privileges.
Does anyone know why this happens and how to resolve it?

Re: REST API “Permission Denied” Error When Accessing /aps Endpoint on Ruckus Controller

ms264556 — Fri, 31 Oct 2025 19:59:26 GMT

Since you got no feedback from Ruckus employees here...

I'm guessing that maybe your group isn't permissioned to the very top-level System domain?

My experience has been that /aps doesn't work unless your group permissions are on the top-level System domain.

I use /query/ap instead. In addition to working for non-System-admins, it returns much more comprehensive AP info.

Re: REST API “Permission Denied” Error When Accessing /aps Endpoint on Ruckus Controller

Sayedtaban — Sat, 01 Nov 2025 18:56:34 GMT

Thank you — your suggestion was excellent. Could you assist me with one item: please provide the API endpoint(s) (or relevant documentation links) to obtain venue data, 802.11 cause codes for disconnected access points, and client data.