https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/How-to-make-an-open-guest-network-more-reliable-for-macOS/m-p/108772#M5996 <P>Hello Techiesttech,</P><P>Thanks for reaching out to Ruckus.</P><P>Enable “Bypass CNA” on the guest WLAN in SmartZone. This prevents Apple devices from relying on their probe logic and forces full browser redirect (more reliable).</P><P>Use Click-Through WISPr instead of Guest Access Portal. This behaves more like a normal web login and is more compatible with macOS.</P><P>Regards,<BR />Pranav Anand | Senior Technical Support Engineer</P><P>&nbsp;</P> Tue, 19 Aug 2025 11:27:30 GMT pranav 2025-08-19T11:27:30Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/How-to-make-an-open-guest-network-more-reliable-for-macOS/m-p/100351#M5793 <P>Hey everyone,<BR /><BR />Org is a macOS environment and we consistently get reports of users having a hard time connecting and staying connected to the isolated open guest network. Either the guest access portal doesn't automatically pop (have to manually go to the Cloudflare DNS in a browser) or once they do connect, they will have a hard time connecting again a day later. While the issue doesn't happen to everyone, it happens frequently enough that it becomes disruptive.&nbsp; We disabled the session duration and maxed out the session timeout/grace period. Just not sure what else we can do to make this more reliable... is this more of an Apple issue?&nbsp;</P> Wed, 04 Dec 2024 18:49:41 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/How-to-make-an-open-guest-network-more-reliable-for-macOS/m-p/100351#M5793 techiesttech 2024-12-04T18:49:41Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/How-to-make-an-open-guest-network-more-reliable-for-macOS/m-p/108772#M5996 <P>Hello Techiesttech,</P><P>Thanks for reaching out to Ruckus.</P><P>Enable “Bypass CNA” on the guest WLAN in SmartZone. This prevents Apple devices from relying on their probe logic and forces full browser redirect (more reliable).</P><P>Use Click-Through WISPr instead of Guest Access Portal. This behaves more like a normal web login and is more compatible with macOS.</P><P>Regards,<BR />Pranav Anand | Senior Technical Support Engineer</P><P>&nbsp;</P> Tue, 19 Aug 2025 11:27:30 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/How-to-make-an-open-guest-network-more-reliable-for-macOS/m-p/108772#M5996 pranav 2025-08-19T11:27:30Z