topic Re: vSZ - VMware virtual Hardware Compatibility Version in SmartZone and Virtual SmartZone

vSZ - VMware virtual Hardware Compatibility Version

peter_riederer_ — Thu, 24 Jul 2025 10:20:08 GMT

Hey Folks,

we are using vSZ in a VMware Environment, and since deployment the virtual Hardware Version of the VM is Compatibility ESXi 5.1 and later (VM version 9). Is it possible to upgrade the virtual Hardware?

Regards

Peter

Re: vSZ - VMware virtual Hardware Compatibility Version

vasanth_edward — Thu, 24 Jul 2025 10:33:04 GMT

Hi Peter,

I hope you are doing well.

Could you please share the current Virtual SmartZone (vSZ) firmware version?

Additionally, for clarification, when you mentioned "upgrading the virtual hardware," did you mean upgrading the ESXi VM version from 5.1 to a later version?

Looking forward to your response.

Re: vSZ - VMware virtual Hardware Compatibility Version

peter_riederer_ — Thu, 24 Jul 2025 10:55:26 GMT

Hello Vasanth,

We are using:
Controller Version 6.1.2.0.487
Control Plane Software Version 6.1.2.0.253
AP Firmware Version 6.1.2.0.2104
with AP Patch: 6.1.2.0.2230

Yes i mean the ESXi VM Version to a newer Version:

Regards

Peter

Re: vSZ - VMware virtual Hardware Compatibility Version

vasanth_edward — Thu, 24 Jul 2025 12:21:23 GMT

Hi Peter,

As per the SmartZone 6.1.2 Upgrade Guide, ESXi version 5.5 and later (with 7.0 or later recommended) is supported.

Based on this, the ESXi version should be upgradable. However, as ESXi is a third-party platform, we recommend reaching out to the VMware vendor for detailed guidance and support with the upgrade process.

On the SmartZone side, please ensure the following precautions are taken prior to the activity:

Perform a full system configuration and cluster backup, and download the backup files to a local PC.

Additionally, take a VM-level backup or snapshot from VMware to safeguard the current state.

Did I answer your query? If yes, hit the Kudos button and also accept the answer as
Accepted solution.

Re: vSZ - VMware virtual Hardware Compatibility Version

peter_riederer_ — Thu, 24 Jul 2025 12:58:37 GMT

the upgrade process itself isnt an issue. we did it a lot of times. but in the past we noticed some linux appliance dont like it if the hardware version is upgraded to a newer level, hence i was asking if there are already some experiences, cause the initial ovf template ist delivered with version 9.

i think i will just try and see what will happen.

Re: vSZ - VMware virtual Hardware Compatibility Version

peter_riederer_ — Thu, 24 Jul 2025 14:01:18 GMT

updated to Compatibility ESXi 7.0 U2 and later (VM version 19) now, and no issues so far. Web-Interface is quite snappier now too.

Re: vSZ - VMware virtual Hardware Compatibility Version

vasanth_edward — Thu, 24 Jul 2025 16:39:07 GMT

Hi Peter,

Thank you for the update.

Glad to hear that the upgrade to ESXi 7.0 U2 (VM version 19) went smoothly and that there are no issues so far. It's also great to know the web interface performance has improved noticeably.

Please continue to keep the VM and vSZ under observation for the time being, and keep us posted on any anomalies or if further assistance is needed.