https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Abnormal-issues-with-the-external-portal-page/m-p/108026#M5969 <P>Hello C<SPAN>angqingse,</SPAN></P><P><SPAN>Could you please check if bypass CNA is enabled on the wlan.</SPAN></P><P><SPAN>Also please consider to upgrade the SZ to a newer code as 3.6 version is very old version.</SPAN></P><P>Regards,<BR />Pranav Anand | Senior Technical Support Engineer<BR />CWNA|RASZA|CCNA</P> Thu, 24 Jul 2025 11:22:50 GMT pranav 2025-07-24T11:22:50Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Abnormal-issues-with-the-external-portal-page/m-p/106902#M5947 <P><SPAN>I'd like to consult about the SmartZone version 3.6. When the external portal page is enabled for identity authentication, regardless of whether the HTTP or HTTPS protocol is used, the pop-up page on Windows system phones and computers appears very quickly. However, on Mac and iOS system phones, the pop-up page appears very slowly. How can this be adjusted?</SPAN></P> Wed, 25 Jun 2025 02:37:58 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Abnormal-issues-with-the-external-portal-page/m-p/106902#M5947 cangqingse 2025-06-25T02:37:58Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Abnormal-issues-with-the-external-portal-page/m-p/108026#M5969 <P>Hello C<SPAN>angqingse,</SPAN></P><P><SPAN>Could you please check if bypass CNA is enabled on the wlan.</SPAN></P><P><SPAN>Also please consider to upgrade the SZ to a newer code as 3.6 version is very old version.</SPAN></P><P>Regards,<BR />Pranav Anand | Senior Technical Support Engineer<BR />CWNA|RASZA|CCNA</P> Thu, 24 Jul 2025 11:22:50 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Abnormal-issues-with-the-external-portal-page/m-p/108026#M5969 pranav 2025-07-24T11:22:50Z