topic Ruckus T670 Accesspoint does not connect to vSZ in SmartZone and Virtual SmartZone

Ruckus T670 Accesspoint does not connect to vSZ

Tom2 — Tue, 11 Feb 2025 07:42:48 GMT

Hi, I have a new T670 AP here, which is connected via PoE 802.3.at, unfortunately it does not connect to vSZ. vSZ is installed in version 7.0.0.1026. I also have other R560s that connect without any problems. AP Patch 6 is also installed. The AP is connected via the PoE port and flashes yellow. Is there anything else I have overlooked? What else is missing?

Thanks Tom

Re: Ruckus T670 Accesspoint does not connect to vSZ

vignesh_ramasam — Thu, 13 Feb 2025 18:04:06 GMT

Hello Tom,

Greetings!

Do you have SSH access to the impacted T670 AP?

If Yes, you can share the output for the following commands:

get version

get scg

get power-mode

get rpki-cert issuer

I am looking forward to your response.

Regards,

Vignesh

Re: Ruckus T670 Accesspoint does not connect to vSZ

Tom2 — Tue, 18 Feb 2025 10:23:43 GMT

Hi Vignesh,

thanks a lot. my problem is solved. the solution was that after updating the vSZ to 7.0.0 I had not configured a scheduled firmware upgrade for the default zone. I assumed that I would first see the APs and then be able to update them. I didn't expect the T670s to be visible until the firmware update. It also explains why I could no longer log on to the APs directly.

Thank you very much

Regards Tom