topic Re: Can't edit or delete an AP on vSZ-E V6 in SmartZone and Virtual SmartZone

Can't edit or delete an AP on vSZ-E V6

Elisabeth — Fri, 20 May 2022 09:13:40 GMT

I want to edit the configuration of an R350 and the vSZ returns "You d'ont have the privilge to perform this operation".

I try to delete it from the list but the same message occured

I didn't create any user execpt the "admin"

Re: Can't edit or delete an AP on vSZ-E V6

Vineet_nejwala — Fri, 20 May 2022 13:54:39 GMT

Hi @Elisabeth

Can you provide screenshot from the vSZ WEB showing your admin account type ? If you are doing this as admin and still the error you will need to raise a TAC case and share your cluster backup with us to replicate and accordingly provide a solution.

Best Regards

Vineet

Re: Can't edit or delete an AP on vSZ-E V6

bahar — Wed, 04 Dec 2024 16:12:55 GMT

I have same Problem bellow i attach, one AP can't be move to other zone and can't delete, if i try will appear massages "You do not have the privilege to perform this operation", how to solve it

Re: Can't edit or delete an AP on vSZ-E V6

Vineet_nejwala — Wed, 04 Dec 2024 16:34:22 GMT

What is the user account in use ? If its not admin then you might have a user that has only access to perform certain limited things in which moving AP to another zone is not added (access for a single zone etc)

Best Regards

Vineet

Re: Can't edit or delete an AP on vSZ-E V6

bahar — Thu, 05 Dec 2024 03:17:32 GMT

I'm using account admin with privillege super user, and i test to with other user with role super user but still have an messages "You do not have the privilege to perform this operation", i have 62 APs but only one AP that can't to move other zones.
I'm using Ruckus Smartzone100 and for AP use Rcukus R610

Re: Can't edit or delete an AP on vSZ-E V6

mburkholder — Wed, 08 Jan 2025 16:00:29 GMT

I'm having the same or very similar issue. As soon as a click on certain APs I get "You do not have the privilege to perform this operation." I'm logged in as admin. It seems to be APs on one subnet only. Any updates?

Re: Can't edit or delete an AP on vSZ-E V6

bahar — Thu, 09 Jan 2025 06:19:31 GMT

my issue is solved itself, but i don't know the root cause,
Have you try reboot the Controlller and AP?
or reset that the AP