topic Re: SZ 100 upgrade from 3.5.1.0.862 in SmartZone and Virtual SmartZone

SZ 100 upgrade from 3.5.1.0.862

SandeepKumar — Tue, 20 Feb 2024 14:31:33 GMT

Hi all.

I wanted to upgrade my ruckus SmartZone 100 from the current version 3.5.1.0.862, can you someone please suggest which version i need to upgrade to my SZ100.

Re: SZ 100 upgrade from 3.5.1.0.862

SureshJ — Tue, 20 Feb 2024 15:56:41 GMT

Hi @SandeepKumar ,

Greetings!!!

Thank you for contacting RUCKUS Community forums

What is the AP model connected to the controller?

How many controllers are in a cluster?

Best regards,

Suresh Jayasankar || Senior Technical Support Engineer
ACMA || ACMP || CWNA || RASZA

Re: SZ 100 upgrade from 3.5.1.0.862

SandeepKumarH — Tue, 20 Feb 2024 16:40:53 GMT

Hi, Thank you for your response.

Connected AP models as per below.

AP Models
R720
H510
R510
R610

2 clusters are there

Re: SZ 100 upgrade from 3.5.1.0.862

SandeepKumarH — Tue, 20 Feb 2024 16:41:45 GMT

Hi, Thank you for your response.

Connected AP models as per below.

AP Models
R720
H510
R510
R610

2 clusters are there

Re: SZ 100 upgrade from 3.5.1.0.862

SureshJ — Tue, 20 Feb 2024 17:13:49 GMT

Hi @SandeepKumar ,

Yes, we can upgrade to the latest version as below

SZ100/SZ124/SZ104 • Controller Version: 6.1.2.0.354 • Control Plane Software; Version: 6.1.2.0.187 • Data Plane Software; Version: 6.1.2.0.19 • AP Firmware Version:6.1.2.0.850

To upgrade the controller to the latest version 6.1.2.0.354, please follow the below upgrade path

3.5.1.0.862 --> 3.6.2.0.250 --> 5.2.2.0.1563 --> 6.1.2

Upgrade from release 5.2.2.0.1563 to 6.1.2.0.354 requires a patch to be installed (https://support.ruckuswireless.com/documents/4223)

You can open a support case, so one of our TAC will help you to proceed upgrade

Best regards,

Suresh Jayasankar || Senior Technical Support Engineer
ACMA || ACMP || CWNA || RASZA