topic Re: How to change the IP address of Ruckus Virtual SmartZone Controller in SmartZone and Virtual SmartZone

How to change the IP address of Ruckus Virtual SmartZone Controller

markandro — Tue, 03 Oct 2023 03:46:11 GMT

Good day!

I'm looking for guidance or instructions on changing the IP address of a Ruckus Virtual SmartZone (vSZ) controller. I'd appreciate any step-by-step instructions. Our vSZ controller is currently operating but we need to change the IP address of our VSZ controller from private IP address to public IP address to connect to our RADIUS server.

Our VSZ controller running version: Virtual SmarTZone Essentials 6.1.0.0.935

Thank you for your assistance.

Re: How to change the IP address of Ruckus Virtual SmartZone Controller

Vigneshwar — Tue, 03 Oct 2023 09:23:26 GMT

Hi Mark,

Please refer below command to change the vSZ IP.

Login to the vSZ CLI

ruckus> en
ruckus# config
ruckus(config)# interface
ruckus(config-if)# ip address<IP address> <subnet mask> <gateway>
ruckus(config-if)#end
ruckus(config)end
ruckus#

To verify:

show running-configuration interface

Thanks,

Vigneshwar Sivakumar

Re: How to change the IP address of Ruckus Virtual SmartZone Controller

markandro — Wed, 04 Oct 2023 01:56:26 GMT

Hi Sir,

Thanks for providing instructions.

I have a questions sir, when we added the access points in the VSZ controller, we access the CLI of each access points and run Set SCG ip 192.168.X.X (we point the address of the controller)

Will changing the IP address temporarily disrupt our network or WiFi services?

and can I access the Virtual SmartZone controller using the new IP?

Your assistance and insights would be greatly appreciated

Re: How to change the IP address of Ruckus Virtual SmartZone Controller

sanjay_kumar — Wed, 04 Oct 2023 02:10:04 GMT

Hi @markandro Once the controller is changed to new IP address, you should be able to access it using the new IP address.

And when pointing the AP to the new IP address, There will be a new config update to the AP causing it to reboot.

Re: How to change the IP address of Ruckus Virtual SmartZone Controller

markandro — Wed, 04 Oct 2023 02:29:56 GMT

Hi Sir,

Thank you for your prompt response.

Last question sir, Can I do the change of IP using the web GUI?

Under Network tab > Data and Control plane > Cluster > and edit Control Plane network settings

Thanks!

Re: How to change the IP address of Ruckus Virtual SmartZone Controller

sanjay_kumar — Wed, 04 Oct 2023 03:20:45 GMT

Hi @markandro
Yes, you can change it. There will be a service interruptions for 5-10 minutes.

Re: How to change the IP address of Ruckus Virtual SmartZone Controller

markandro — Wed, 04 Oct 2023 05:20:56 GMT

Thank you very much! I am grateful for your help.