topic Re: Using SMS server in SmartZone and Virtual SmartZone

Using SMS server

cangqingse — Thu, 31 Aug 2023 09:45:37 GMT

Virtual SmartZoneHigh version 6.1.1.0.1274

Currently, we see that using the SMS server interface must be a Twilio SMS server

What should I do to inquire about usage within China?

thank you

Re: Using SMS server

Syed — Tue, 05 Sep 2023 12:20:47 GMT

Hi Team,

Yes, our Ruckus products still use the Twilio SMS server for external SMS gateway services to distribute guest pass credentials.

Conversely, we could see that Twilio doesn't guarantee a high-quality customer experience for SMS messages to China mobile users.

Shared on the Twilio article for China SMS:

https://support.twilio.com/hc/en-us/articles/360016612253-China-SMS-Template-Pre-approval-Requests

Use Case Vetting for Verify Messages to China:

https://support.twilio.com/hc/en-us/articles/17024185400859-Use-Case-Vetting-for-Verify-Messages-to-China

Due to this restriction from our SMS gateway services, we also don't currently support External SMS services in China.

Regards,

Syed

Re: Using SMS server

cangqingse — Wed, 06 Sep 2023 01:49:41 GMT

For further consultation, the URL for generating guest passes is: https://wireless.zhubajie.la/guestpass Can we change it to our own URL? If possible, can I add my own SMS interface?

The custom output of the guest pass can be modified. Is this only for obtaining authentication and account password?