https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Web-authentication-exception/m-p/57645#M4379 <P>I am using version 6.1.1 of smartzone and have enabled web authentication. After user authentication, the "500 Internal server error" interface often pops up, or the web authentication login interface gets stuck. However, the above two situations do not affect normal wireless usage. Can this be optimized?</P> Wed, 26 Apr 2023 02:24:55 GMT cangqingse 2023-04-26T02:24:55Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Web-authentication-exception/m-p/57645#M4379 <P>I am using version 6.1.1 of smartzone and have enabled web authentication. After user authentication, the "500 Internal server error" interface often pops up, or the web authentication login interface gets stuck. However, the above two situations do not affect normal wireless usage. Can this be optimized?</P> Wed, 26 Apr 2023 02:24:55 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Web-authentication-exception/m-p/57645#M4379 cangqingse 2023-04-26T02:24:55Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Web-authentication-exception/m-p/57647#M4380 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="cangqingse_0-1682475943744.jpeg" style="width: 400px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/6066iD43D16E131442649/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="cangqingse_0-1682475943744.jpeg" alt="cangqingse_0-1682475943744.jpeg" /></span></P><P>&nbsp;</P> Wed, 26 Apr 2023 02:25:31 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Web-authentication-exception/m-p/57647#M4380 cangqingse 2023-04-26T02:25:31Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Web-authentication-exception/m-p/57661#M4381 <P>Hi&nbsp;<a href="https://community.ruckuswireless.com/t5/user/viewprofilepage/user-id/18324">@cangqingse</a>&nbsp;<BR />Is this happening with any specific clients like Android or Apple devices?</P> Wed, 26 Apr 2023 09:01:33 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Web-authentication-exception/m-p/57661#M4381 sanjay_kumar 2023-04-26T09:01:33Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Web-authentication-exception/m-p/57662#M4382 <P>I would recommend you to open a support case so that we can check the logs to find the root cause.</P> Wed, 26 Apr 2023 09:05:48 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Web-authentication-exception/m-p/57662#M4382 sanjay_kumar 2023-04-26T09:05:48Z