topic Re: smartzone 不断重新认证 in SmartZone and Virtual SmartZone

smartzone 不断重新认证

cangqingse — Thu, 23 Mar 2023 03:19:43 GMT

咨询一个问题，smartzone开放3个无线信号，信号1开启身份认证采用ldap服务，另外2个采用密码加密认证，链接信号1身份认证通过，切换到信号2或3，再切回信号1时需要重新身份认证。身份认证时效宽限期未到。

Re: smartzone 不断重新认证

Sunil_Acharya — Thu, 23 Mar 2023 09:53:03 GMT

Hi Cangqingse,

Thank you for choosing RUCKUS Network.

As per understanding, Initially you are trying to connect to the LDAP authentication WLAN and then you are connecting to the PRESHARED KEY WLAN.

May i know why you are switching the authentication within the grace period ?

Regards,

Sunil Acharya

Re: smartzone 不断重新认证

cangqingse — Thu, 23 Mar 2023 06:37:54 GMT

hi Sunil Acharya

I have a total of 3 signals with different permissions, so the authentication method is different

After LADP authentication, switch to another signal and link back to the LADP authentication signal

Will need to authenticate again

Due to different permissions and the need to frequently switch signals, we hope to resolve the issue of why continuous authentication is required within the grace period.

The screenshot in the attachment shows the setting of the grace period

Thank you.

Certification is still required if the grace period is not exceeded

Where else do I need to set this

Re: smartzone 不断重新认证

Sunil_Acharya — Fri, 24 Mar 2023 02:10:16 GMT

Hi Cangqingse,

This is expected behavior as the client is connected to different SSID in the same controller network which consider the client as new session for the PSK SSID and will terminate the older Session with LDAP authentication.

Once the user is disconnected from the PSK SSID and reconnects to LDAP authentication. It consider as new session and follows the process while connecting as new client to the LDAP SSID.

Try to disconnect to LDAP SSID and don't connect to any SSID for 5 mins and then reconnect to the LDAP SSID and check if the certification progress is still asking for the connection.

Regards,

Sunil Acharya

Re: smartzone 不断重新认证

cangqingse — Fri, 24 Mar 2023 02:51:30 GMT

hi Sunil Acharya

Can I turn off the PSK SSID? Because we previously used ZoneDirector ZD5100, this situation did not occur. Switching to smartzone has this situation.

Re: smartzone 不断重新认证

Sunil_Acharya — Fri, 24 Mar 2023 03:45:29 GMT

Hi Cangqingse,

If you are not using PSK SSID , you could try off.

Have you tried the method which requested ?

Try to disconnect to LDAP SSID and don't connect to any SSID for 5 mins and then reconnect to the LDAP SSID and check if the certification progress is still asking for the connection

Regards,

Sunil Acharya

Re: smartzone 不断重新认证

Sunil_Acharya — Fri, 31 Mar 2023 06:29:32 GMT

Hi Cangqingse,

If the PSK SSID is not use, you could remove from the network.

Thank you.

Regards,

Sunil Acharya