https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/About-update-SZ-100/m-p/51132#M4164 <P>Hi&nbsp;AaronKong,</P><P>You must have active support license to be able to upgrade your system.</P><P>Also you can't go directly to this version, first upgrade to 5.2.2.0.317</P> Mon, 02 Jan 2023 20:55:29 GMT bruno_andrade 2023-01-02T20:55:29Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/About-update-SZ-100/m-p/50772#M4161 <P>i got a sz-100&nbsp; version 5.1.2.0.302</P><P>can i update it to 5.2.2.0.1563 directly?</P><P>does it need i pay for the update service? i am in china,how to solve this thing.</P> Wed, 28 Dec 2022 09:13:31 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/About-update-SZ-100/m-p/50772#M4161 AaronKong 2022-12-28T09:13:31Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/About-update-SZ-100/m-p/50773#M4162 <P><SPAN>it shows:<BR /><BR />The current system cannot be upgraded. Reason: Following controllers do not have a valid support license: Ruckus. .</SPAN></P> Wed, 28 Dec 2022 09:15:23 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/About-update-SZ-100/m-p/50773#M4162 AaronKong 2022-12-28T09:15:23Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/About-update-SZ-100/m-p/51132#M4164 <P>Hi&nbsp;AaronKong,</P><P>You must have active support license to be able to upgrade your system.</P><P>Also you can't go directly to this version, first upgrade to 5.2.2.0.317</P> Mon, 02 Jan 2023 20:55:29 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/About-update-SZ-100/m-p/51132#M4164 bruno_andrade 2023-01-02T20:55:29Z