topic Re: How to increase DPSK per zone limit? in SmartZone and Virtual SmartZone

How to increase DPSK per zone limit?

is_trouser — Tue, 16 Aug 2022 05:13:26 GMT

I try to create a lot of DPSKs via API, but it shows as below:

{"message":"Generate DPSK failure, exceed (Unbound + Group) DPSK per zone limit 320, remaining number: 0","errorCode":302,"errorType":"Business rule violation"}

How can I increase DPSK per zone limit over than 320?

Re: How to increase DPSK per zone limit?

Parik_MN — Tue, 16 Aug 2022 09:31:30 GMT

Hello @is_trouser,

Here's the Max DPSK support matrix corresponding to SZ version.

The file source is mentioned below.

https://support.ruckuswireless.com/documents/3579-smartzone-5-2-2-ga-administrator-guide-sz300-vsz-h/download

Regards,

Parik

Re: How to increase DPSK per zone limit?

is_trouser — Wed, 17 Aug 2022 00:32:18 GMT

Hi Parik

Thanks for your response. So does it mean I can't increase the Max Unbound number limit per Zone manually? Because somebody didn't bound their device with the DPSK which I generated for them immediately. It is easy to over the unbound limit per Zone.

Re: How to increase DPSK per zone limit?

Parik_MN — Wed, 17 Aug 2022 06:04:53 GMT

Hello @is_trouser, your understanding is correct. Please feel free to report a support case if you are looking for further assistance.

Regards,

Parik

Re: How to increase DPSK per zone limit?

is_trouser — Wed, 17 Aug 2022 06:35:51 GMT

Thanks @Parik_MN , from a product design perspective, I think it is necessary to allow the user to adjust this value. Hope Ruckus will take that into consideration.

Re: How to increase DPSK per zone limit?

Parik_MN — Wed, 17 Aug 2022 08:19:32 GMT

Agree with you @is_trouser, please feel free to report a support case. We will investigate further and engage SE Team if we would need to file a Feature Request.

Regards,

Parik

Re: How to increase DPSK per zone limit?

mark_pledl — Wed, 17 Aug 2022 20:50:35 GMT

Hello is_trousers,

as far as I know you can get only over this limit if you use Cloudpath as eDPSK. Depending on how many devices you use you should request something from their Ruckus Sales Team.

Br,

Mark.

Re: How to increase DPSK per zone limit?

is_trouser — Thu, 18 Aug 2022 01:30:10 GMT

Thanks for your explaining @mark_pledl