topic Re: private key and certificate are not matched in SmartZone and Virtual SmartZone

private key and certificate are not matched

Teacup — Fri, 20 May 2022 15:17:22 GMT

Hi,

I have a problem when importing a wildcard certificate in SZ as a Server Certificate to use for Web Management. I'm on 5.2.2.0.317 and it says that "private key and certificate are not matched". I have verified with openssl the cert and private key are matched. I also use them in other systems just fine. Here is the command I use to generate the private key, and the wildcard cert is in Base-64 encoded X.509 (PEM format)

openssl genrsa -aes256 -out private.key 2048

Re: private key and certificate are not matched

Vineet_nejwala — Tue, 24 May 2022 03:53:29 GMT

Hi @Teacup

Can you once check the below steps and validate you are performing it correctly :

https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/How-to-upload-certificate-on-SmartZone-Controllers/td-p/39261

Best Regards

Vineet

Re: private key and certificate are not matched

Teacup — Wed, 25 May 2022 15:40:21 GMT

I didn't really follow the steps in that article but the idea is similar. My wildcard cert is issued by Comodo, and the cert already come with base-64 encoded X.509 format, and I have my private key

Re: private key and certificate are not matched

Vineet_nejwala — Sun, 29 May 2022 04:03:18 GMT

@Teacup

There is an issue noted on 5.2.2.0.317 with vSZ when trying to import a Wildcard certificate, the validation does pass for private key but user get the error Private key doesn't match server certificate when saving the cert. Can you confirm is it the same behavior for you ? Example below :

Cert Validation passed :

But error message pop-out after Saving certificate

Best Regards

Vineet

Re: private key and certificate are not matched

Teacup — Tue, 31 May 2022 13:40:15 GMT

Validation does not pass for me as well as trying to save the cert. I have verified the cert and private key with openssl. I have other system using this wildcard cert without any issues. This seems a bit weird. Thank you for your help.

Re: private key and certificate are not matched

Vineet_nejwala — Wed, 01 Jun 2022 14:50:59 GMT

Can you open up a case with us and share controller snapshot log and the cert file to test in lab please.

https://support.ruckuswireless.com/contact-us

Best Regards

Vineet