topic Re: Bootstrapping error at "Certificate and Root Key created" in SmartZone and Virtual SmartZone

Bootstrapping error at "Certificate and Root Key created"

yan — Thu, 17 Feb 2022 14:32:26 GMT

Hi Ruckus Forums,

I'm trying to simulate the HTTP API v5.2 from a Ruckus Virtual SmartZone device version 5.2.2.0.317 in QEMU with KVM accelerator, and I can not set the device up because it keeps forever in the Certificate and Root Key created part with an error traceback.

It's important to notice that I tried first the version 3.0.3, and it worked just fine.

I tried the set-up from both CLI and Web, none succeeded. I also tried different combinations of options in the set-up, like Manual and DHCP network configuration, different and same password for admin and CLI, again none worked.

However, I can give a hint about what's going on. The following images show that during the Certificate and Root Key created part, the web server suddenly goes down:

Then, when trying to list the interfaces in the CLI, Tomcat shows up:

Another information: I also tried Ruckus Virtual SmartZone 5.2.1.0.515, and it fails exactly the same.

Tools and versioning:

Ubuntu - 18.04.6
qemu-system-x86_64 - v2.11.1
Ruckus Virtual SmartZone - v5.2.2.0.317 and v5.2.1.0.515

I would appreciate help with this issue.

Regards,

Yan

Re: Bootstrapping error at "Certificate and Root Key created"

syamantakomer — Tue, 22 Feb 2022 16:48:38 GMT

I don't think QEMU is a supported platform for vSZ product. This is why it might be failing.

Re: Bootstrapping error at "Certificate and Root Key created"

yan — Tue, 22 Feb 2022 20:10:28 GMT

Thanks for your reply.

I do think QEMU is supported, by the following facts:

1. they have the image for QEMU https://support.ruckuswireless.com/software/2829-vsz-5-2-2-0-317-gd-software-release-kvm-qcow2-image

2. The version 3.0.3 worked just fine, in the same machine just hours earlier.

3. I suppose if QEMU was not supported, the machine would not even start, or at least throw a considered amount of errors.

However, you could be right.

In the case QEMU is really supported, do you know if upgrading Ruckus Virtual SmartZone is straight forward? If yes, I could get a working version and upgrade all the way to the version I want.

If QEMU is not really supported, do you know an officially supported hypervisor I could give it a shot?

Regards,

Re: Bootstrapping error at "Certificate and Root Key created"

syamantakomer — Fri, 25 Feb 2022 19:31:56 GMT

I was looking into the release notes but there is no mention of QEMU being supported.

Also recent release 6.0 and 6.1 also has not mention of it under supported hypervisors.

I am still checking if this is officially support or not.