topic ACCESS POINT REGISTERED IN VSZ BUT NOT LISTED in SmartZone and Virtual SmartZone

ACCESS POINT REGISTERED IN VSZ BUT NOT LISTED

municipio_porti — Fri, 29 May 2020 18:24:26 GMT

Hello

I have an access point that, despite being registered with the controller and in the number of access points connected, does not appear on the access points menu.

I can ping but can't login in ssh with the default super user or with the login configured in vSZ.

Re: ACCESS POINT REGISTERED IN VSZ BUT NOT LISTED

eightohtwoeleve — Fri, 29 May 2020 18:32:01 GMT

Have you disconnected and reconnected it? Remote, well, did you disable PoE on the port and re-enable? I've had AP just sort of hang and the only solution is to reboot them.

Re: ACCESS POINT REGISTERED IN VSZ BUT NOT LISTED

municipio_porti — Fri, 29 May 2020 18:38:50 GMT

resolved with

controller(debug)# reindex-elasticsearch-all

Re: ACCESS POINT REGISTERED IN VSZ BUT NOT LISTED

eightohtwoeleve — Fri, 29 May 2020 18:42:44 GMT

Thanks! How did you find that?

Re: ACCESS POINT REGISTERED IN VSZ BUT NOT LISTED

municipio_porti — Mon, 01 Jun 2020 08:53:05 GMT

Find here https://forums.ruckuswireless.com/ruckuswireless/topics/not-all-aps-visible-on-smartzone-dashboard