topic Re: vSZ 5.2.0.0.669 and clients in default vlan when passing vlan from Radius in SmartZone and Virtual SmartZone

vSZ 5.2.0.0.669 and clients in default vlan when passing vlan from Radius

dave_watkins_74 — Thu, 21 May 2020 22:38:02 GMT

Is anyone else seeing clients intermitently being put into the default vlan on an SSID that using Dynamic VLAN's supplied from Radius?

I've had a couple of reports of this occuring now. The radius logs show it's supplying the correct vlan when the client authenticates. However, possibly when roaming, the client will sometimes drop into the default vlan instead. This is disruptive as it involves an IP change and different security settings.

I'm just about to try reverting the AP firmware back to 5.1 to see if that fixes it as we didn't have this problem on 5.1 (or at least it wasn't reported). Just wondering if anyone else has seen it

Re: vSZ 5.2.0.0.669 and clients in default vlan when passing vlan from Radius

DarrelRhodes — Tue, 16 Jun 2020 15:28:25 GMT

Hi Dave,

Did you get this issue resolved?

I'd be very grateful if you could let me know please.

Best regards,
Darrel.

Re: vSZ 5.2.0.0.669 and clients in default vlan when passing vlan from Radius

dave_watkins_74 — Tue, 16 Jun 2020 20:05:14 GMT

No, we had to roll back to 5.1.2 for other reasons and so I never chased it as I no longer had a platform to test with.

Sadly I think this was the final straw for us using GA releases. From now on I think we'll be waiting for MR releases before upgrading even if that means not buying new AP's. It would be _really_ nice if Ruckus would release firmware patches for new AP's for the previous MR release version when launching new AP's

Re: vSZ 5.2.0.0.669 and clients in default vlan when passing vlan from Radius

steve_therrien_ — Wed, 30 Sep 2020 16:49:32 GMT

We are running 5.2.1.0.515 and I still see clients put on the default VLAN when roaming instead of the dynamic assigned one. Are there any specific settings to keep the dynamic assigned VLAN when roaming? I've checked and could not find anything which makes me believe that this is bug.

Re: vSZ 5.2.0.0.669 and clients in default vlan when passing vlan from Radius

austin_brashear — Thu, 01 Oct 2020 17:08:16 GMT

I upgraded to 5.2 over the summer from 5.1. I'm seeing some clients get put into the default vlan when roaming as well.

Re: vSZ 5.2.0.0.669 and clients in default vlan when passing vlan from Radius

santhosh_dk — Fri, 02 Oct 2020 20:36:00 GMT

Similar issue reported in 5.2 with reference to clients getting IP from default valn when Dynamic vlan’s configured. Please reach out to Ruckus Support for further troubleshooting.
https://support.ruckuswireless.com/contact-us

Regards
Santhosh

Re: vSZ 5.2.0.0.669 and clients in default vlan when passing vlan from Radius

pasquale_monar2 — Tue, 03 Nov 2020 01:16:38 GMT

Please open tac cases so support can get to the bottom of this.