topic Can support licenses can be transferred immediately if installed new instance in a Cluster vSZ setup? in SmartZone and Virtual SmartZone

Can support licenses can be transferred immediately if installed new instance in a Cluster vSZ setup?

jenny_anne_flor — Wed, 06 May 2020 01:50:11 GMT

Re: Can support licenses can be transferred immediately if installed new instance in a Cluster vSZ setup?

arun_nagaraj — Wed, 06 May 2020 05:58:53 GMT

Hi Anne,

Transferring a license can be done from old vSZ to new vSZ. Please raise a case with the Licensing team and they can do this for you.

Are you setting up a new vSZ cluster or adding a node to the existing cluster.

Please use the below link to raise a case

https://support.ruckuswireless.com/contact-us

Regards,
Arun N

Re: Can support licenses can be transferred immediately if installed new instance in a Cluster vSZ setup?

Anusha_Vemula — Wed, 06 May 2020 09:41:46 GMT

Hi Jenne,

Please refer to the below KBA for transferring the licenses.

https://support.ruckuswireless.com/articles/000004883

-Anusha