https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/SCI-Access-Points-from-our-VSZ-are-showing-quot-Unknown-quot/m-p/36307#M3014 We have connected 3 x controllers to our SCI:<BR alt="" name="" rel="" target="" title="" type="" value="" />1. VSZ Site 1<BR alt="" name="" rel="" target="" title="" type="" value="" />2. VSZ Site 2<BR alt="" name="" rel="" target="" title="" type="" value="" />3. SCG200<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" />One of the VSZs' access points showing "unknown" with no data displayed.<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" /><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5f91c3f4135b77e2478f818a_fa4ebcdd60d58195bdb9d1349b801936_RackMultipart20201019121881jgi-52726ed7-674c-4263-ac2e-cd703505b954-570694972.png1603082137"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/1366iDF7B9BB4C5A952CD/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5f91c3f4135b77e2478f818a_fa4ebcdd60d58195bdb9d1349b801936_RackMultipart20201019121881jgi-52726ed7-674c-4263-ac2e-cd703505b954-570694972.png1603082137" alt="Image_ images_messages_5f91c3f4135b77e2478f818a_fa4ebcdd60d58195bdb9d1349b801936_RackMultipart20201019121881jgi-52726ed7-674c-4263-ac2e-cd703505b954-570694972.png1603082137" /></span><BR /><BR />Has anyone faced this same issue?<BR /><BR />**The two VSZ are from the same VM server - could this be an issue?<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" /> Mon, 19 Oct 2020 04:36:27 GMT vernon_wasile 2020-10-19T04:36:27Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/SCI-Access-Points-from-our-VSZ-are-showing-quot-Unknown-quot/m-p/36307#M3014 We have connected 3 x controllers to our SCI:<BR alt="" name="" rel="" target="" title="" type="" value="" />1. VSZ Site 1<BR alt="" name="" rel="" target="" title="" type="" value="" />2. VSZ Site 2<BR alt="" name="" rel="" target="" title="" type="" value="" />3. SCG200<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" />One of the VSZs' access points showing "unknown" with no data displayed.<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" /><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5f91c3f4135b77e2478f818a_fa4ebcdd60d58195bdb9d1349b801936_RackMultipart20201019121881jgi-52726ed7-674c-4263-ac2e-cd703505b954-570694972.png1603082137"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/1366iDF7B9BB4C5A952CD/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5f91c3f4135b77e2478f818a_fa4ebcdd60d58195bdb9d1349b801936_RackMultipart20201019121881jgi-52726ed7-674c-4263-ac2e-cd703505b954-570694972.png1603082137" alt="Image_ images_messages_5f91c3f4135b77e2478f818a_fa4ebcdd60d58195bdb9d1349b801936_RackMultipart20201019121881jgi-52726ed7-674c-4263-ac2e-cd703505b954-570694972.png1603082137" /></span><BR /><BR />Has anyone faced this same issue?<BR /><BR />**The two VSZ are from the same VM server - could this be an issue?<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" /> Mon, 19 Oct 2020 04:36:27 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/SCI-Access-Points-from-our-VSZ-are-showing-quot-Unknown-quot/m-p/36307#M3014 vernon_wasile 2020-10-19T04:36:27Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/SCI-Access-Points-from-our-VSZ-are-showing-quot-Unknown-quot/m-p/36308#M3015 Check the NTP if synced<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" />Best regards,<BR alt="" name="" rel="" target="" title="" type="" value="" />Elvert<BR alt="" name="" rel="" target="" title="" type="" value="" />SMSGT Mon, 19 Oct 2020 07:59:24 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/SCI-Access-Points-from-our-VSZ-are-showing-quot-Unknown-quot/m-p/36308#M3015 elvert_bernal 2020-10-19T07:59:24Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/SCI-Access-Points-from-our-VSZ-are-showing-quot-Unknown-quot/m-p/36309#M3016 Controllers and SCI should have a synced NTP&nbsp; Mon, 19 Oct 2020 08:06:40 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/SCI-Access-Points-from-our-VSZ-are-showing-quot-Unknown-quot/m-p/36309#M3016 elvert_bernal 2020-10-19T08:06:40Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/SCI-Access-Points-from-our-VSZ-are-showing-quot-Unknown-quot/m-p/36310#M3017 <P style="margin: 0;">Was the issue solved?</P> Thu, 29 Oct 2020 03:24:48 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/SCI-Access-Points-from-our-VSZ-are-showing-quot-Unknown-quot/m-p/36310#M3017 elvert_bernal 2020-10-29T03:24:48Z