topic Re: What does it mean on SZ 5.2? in SmartZone and Virtual SmartZone

What does it mean on SZ 5.2?

hyosang_choi — Wed, 11 Mar 2020 08:57:58 GMT

Hi.

When I associated R750 to SZ 5.2, it shows me below.

AP Image Signing: AP [RuckusAP@xx:xx:xx:xx:xx:xx] with firmware version [112.1.0.0.2146] is USI. USI to FSI upgrade is not allowed due to difference in Image formats.

What is this?

Re: What does it mean on SZ 5.2?

Dickson — Wed, 11 Mar 2020 09:16:03 GMT

Hello Jeronimo, What version of SZ 5.2 are you using?

Re: What does it mean on SZ 5.2?

sanjay_kumar — Wed, 11 Mar 2020 09:34:54 GMT

Hi Jeronimo,

Check out the below KB for more information on the error.
What is the Zone firmware version?

https://support.ruckuswireless.com/articles/000008727

Re: What does it mean on SZ 5.2?

hyosang_choi — Thu, 12 Mar 2020 01:47:58 GMT

Version is 114.x and 112.x for R750 and 5.2.0.0.699 for SZ.

Both are FSI.

Re: What does it mean on SZ 5.2?

Dickson — Thu, 12 Mar 2020 02:34:32 GMT

Hello Jeronimo,

I would like to know if you have upgrade problem with that, if so we might need to have you by logging case.
Your AP is upgraded to 5.2 but you are seeing this alarm only?

Re: What does it mean on SZ 5.2?

hyosang_choi — Thu, 12 Mar 2020 02:48:59 GMT

I recently heard from partner that they can't associate R750 to SZ5.2 when R750 was configured static ip addess.

When I reproduced this symptom, I found that message.

I think the message is also a bug because all are FSI.

Re: What does it mean on SZ 5.2?

Dickson — Thu, 12 Mar 2020 02:54:16 GMT

Yes it is. the AP should get upgraded with this alarm in our experience. If your R750 cannot associate, we can provide you with the AP image SZ5.2. In order to follow up, it is recommended to have a case log in our ticket system.

Re: What does it mean on SZ 5.2?

hyosang_choi — Thu, 12 Mar 2020 02:57:42 GMT

I have already opened a case a few minutes ago.

The case's id is 01040508.

Thanks.