https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Unable-to-manage-T300-from-vSZ/m-p/34946#M2823 Hello,<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" />we've just solved this issue by updating firmware to 100.0.0.0.2005.<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" />Thanks, Mon, 09 Mar 2020 13:10:33 GMT redouan_asouri 2020-03-09T13:10:33Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Unable-to-manage-T300-from-vSZ/m-p/34945#M2822 We are trying to manage a T300 AP with a vSZ but it doesn't appear in the controller.&nbsp; In events we can see the attached logs. we attach other info about AP and controller.<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" />We also got this error :&nbsp;<BR />May 13 00:16:31 PARC_MIRASOL daemon.notice Firmware Daemon[7948]: working|looking up control server IPMay 13 00:16:31 PARC_MIRASOL daemon.notice Firmware Daemon[7948]: working|reading control file<BR alt="" name="" rel="" target="" title="" type="" value="" />May 13 00:16:31 PARC_MIRASOL daemon.notice Firmware Daemon[7948]: working|reading firmware file header<BR alt="" name="" rel="" target="" title="" type="" value="" />May 13 00:16:31 PARC_MIRASOL daemon.notice Firmware Daemon[7948]: failed|firmware size not as specified in control file<BR alt="" name="" rel="" target="" title="" type="" value="" />May 13 00:16:31 PARC_MIRASOL local2.err syslog: Firmware update error(-1)&nbsp;&nbsp;<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" />Thanks<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" /><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5f91c401135b77e247914bb9_272b0be559bf08a7e574bff05f5e6040_RackMultipart202003091157811h5-c063808b-9d52-4a4e-bb1f-866109946942-86280231.PNG1583752757"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/1927i04AFCA948F3AFB1A/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5f91c401135b77e247914bb9_272b0be559bf08a7e574bff05f5e6040_RackMultipart202003091157811h5-c063808b-9d52-4a4e-bb1f-866109946942-86280231.PNG1583752757" alt="Image_ images_messages_5f91c401135b77e247914bb9_272b0be559bf08a7e574bff05f5e6040_RackMultipart202003091157811h5-c063808b-9d52-4a4e-bb1f-866109946942-86280231.PNG1583752757" /></span><BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" /><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5f91c401135b77e247914bb9_0bb6f40998876ff8c871d95df5587ba6_RackMultipart202003097944361jm-5e03fbc3-2a7a-4a8d-ba6d-177822b60998-1322592489.PNG1583752812"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/1928i48C47765FB72EF7F/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5f91c401135b77e247914bb9_0bb6f40998876ff8c871d95df5587ba6_RackMultipart202003097944361jm-5e03fbc3-2a7a-4a8d-ba6d-177822b60998-1322592489.PNG1583752812" alt="Image_ images_messages_5f91c401135b77e247914bb9_0bb6f40998876ff8c871d95df5587ba6_RackMultipart202003097944361jm-5e03fbc3-2a7a-4a8d-ba6d-177822b60998-1322592489.PNG1583752812" /></span><BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" /><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5f91c401135b77e247914bb9_75c3d8214ff74bd2861df78594f56519_RackMultipart2020030921060174u-9f444edf-18c4-406a-b124-1c845f2d1ba9-1284665066.PNG1583752826"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/1929i227929B7867BB449/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5f91c401135b77e247914bb9_75c3d8214ff74bd2861df78594f56519_RackMultipart2020030921060174u-9f444edf-18c4-406a-b124-1c845f2d1ba9-1284665066.PNG1583752826" alt="Image_ images_messages_5f91c401135b77e247914bb9_75c3d8214ff74bd2861df78594f56519_RackMultipart2020030921060174u-9f444edf-18c4-406a-b124-1c845f2d1ba9-1284665066.PNG1583752826" /></span><BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" /><span class="lia-inline-image-display-wrapper" image-alt="Image_ images_messages_5f91c401135b77e247914bb9_7123008fb7daaa71534d5e608df24ea5_RackMultipart202003095694xiogy-081e0982-c000-4c55-b1c3-0e0af92cff89-184850736.PNG1583752836"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/1930i0867CC5D18A32E40/image-size/large?v=v2&amp;px=999" role="button" title="Image_ images_messages_5f91c401135b77e247914bb9_7123008fb7daaa71534d5e608df24ea5_RackMultipart202003095694xiogy-081e0982-c000-4c55-b1c3-0e0af92cff89-184850736.PNG1583752836" alt="Image_ images_messages_5f91c401135b77e247914bb9_7123008fb7daaa71534d5e608df24ea5_RackMultipart202003095694xiogy-081e0982-c000-4c55-b1c3-0e0af92cff89-184850736.PNG1583752836" /></span><BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" /> Mon, 09 Mar 2020 11:24:13 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Unable-to-manage-T300-from-vSZ/m-p/34945#M2822 redouan_asouri 2020-03-09T11:24:13Z https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Unable-to-manage-T300-from-vSZ/m-p/34946#M2823 Hello,<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" />we've just solved this issue by updating firmware to 100.0.0.0.2005.<BR alt="" name="" rel="" target="" title="" type="" value="" /><BR alt="" name="" rel="" target="" title="" type="" value="" />Thanks, Mon, 09 Mar 2020 13:10:33 GMT https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Unable-to-manage-T300-from-vSZ/m-p/34946#M2823 redouan_asouri 2020-03-09T13:10:33Z